Banking Operations & Customer Support Specialist - Part-Time

Cpl Group; Limerick; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Top-tier Irish bank

Job summary

Covalen is recruiting for a Customer Operations Specialist to support a major Irish bank on-site in Limerick. The role is part-time, weekends only, with training full-time for 9 weeks. You will handle inbound requests, maintain high service levels, and work within regulatory guidelines.

Ideal candidates show keen attention to detail, strong communication, and the ability to work independently or with a team in a fast-paced environment.

Qualifications

• Experience in customer service or similar roles, with a focus on accuracy and efficiency.
• Ability to manage multiple tasks while maintaining high service standards.
• Strong written and verbal communication skills.

Responsibilities

• Support customer banking operations and handle sensitive information securely.
• Manage inbound requests and processing across key customer accounts.
• Ensure full compliance with operational and regulatory policies.
• Deliver efficient, accurate service within established timelines.
• Communicate effectively across internal teams and stakeholders.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Organisational skills

Job description

Covalen is recruiting for a Customer Operations Specialist to support a major Irish bank on-site in Limerick. The role is part-time, weekends only, with training full-time for 9 weeks. You will handle inbound requests, maintain high service levels, and work within regulatory guidelines.

Ideal candidates show keen attention to detail, strong communication, and the ability to work independently or with a team in a fast-paced environment.