Onsite EAP Counselor: Wellness & Crisis Support

Optum; Dublin; On-site; EUR 60,000 - 85,000; Full time

Job summary

Optum Ireland is seeking an On-site EAP Consultant for a 2-year fixed-term contract. The role focuses on delivering on-site consultation, referrals, and crisis support to client teams, with an emphasis on mental health and resilience.

The position requires a Master's degree in Psychology or related field, an accredited license, and strong experience in risk assessment, training delivery, and data management. Proficiency with Microsoft Office and Teams is essential.

Qualifications

• Master's degree in Psychology, Counselling or Health Psychology is required.
• Accredited and Licensed practitioner.
• Proven clinical experience after qualification.
• Experience designing and delivering psycho-educational training to enhance resilience and coping.
• Professionalism and ethical standards in a corporate environment; confidentiality.
• Proficiency in Microsoft Office Suite and video conferencing technologies.
• Solid data management skills for client information and session records.
• Proficiency with technology including Microsoft Office and Teams.

Responsibilities

• Deliver onsite solution-focused consultation; help clients define goals and action plans.
• Assess and refer to programs including work life, behavioral health, substance abuse, and community resources.
• Assist with referrals for ongoing counseling services as needed.
• Provide limited aftercare monitoring to ensure treatment continuation and safety.
• Offer manager consultation on work-related issues such as performance, trauma, and organizational change.
• Provide crisis intervention and support during critical incidents.
• Conduct on-site training for managers and employees (wellness seminars, health fairs, Lunch & Learns).
• Participate in meetings with team members and support compliance tasks defined by customer and Optum.

Skills

Clinical psychology

Psycho-education training design

Confidentiality & ethics

Microsoft Office

Video conferencing

Data management

Crisis intervention

Team collaboration

Education

Master's degree in Psychology or Counselling

Licensed/Accredited practitioner

Tools

Microsoft Office

Teams

Video conferencing platforms

Job description

Optum Ireland is seeking an On-site EAP Consultant for a 2-year fixed-term contract. The role focuses on delivering on-site consultation, referrals, and crisis support to client teams, with an emphasis on mental health and resilience.

The position requires a Master's degree in Psychology or related field, an accredited license, and strong experience in risk assessment, training delivery, and data management. Proficiency with Microsoft Office and Teams is essential.