On-Site Duty Manager: Guest Experience & Team Leader

Killashee-Hotel-1; Naas; On-site; EUR 38,000 - 48,000; Full time

Benefits offered by this job

Professional Growth & Development

Complimentary Leisure CentreMembership

Exclusive Employee Rates

Employee Assistance Programme

Free On-Site Parking

Meals Provided on Duty

Employee Referral Programme

Team Social Events

Flexible Scheduling

Positive Team Culture

Recognition Programmes

Insurance Discounts

Job summary

Killashee Hotel in Naas, Co. Kildare, Ireland, is hiring a Duty Manager to oversee smooth hotel operations on their shift and ensure guests enjoy the highest quality service during their stay.

Reporting to the Operations Manager, you will lead frontline teams, train staff on SOPs, anticipate guest needs, and maintain product knowledge. This full-time role offers a supportive team culture, generous benefits, and on-site facilities.

Qualifications

• Self-motivated with a positive attitude.
• Passionate about hospitality and delivering excellent service.
• Flexible hours and own transport required.
• Strong interpersonal, leadership, time management and organisational skills.

Responsibilities

• Ensure customers receive excellent service during their stay.
• Engage with guests and act on feedback.
• Assist in training team members in SOPs.
• Anticipate guest needs and manage expectations.
• Support the operations manager.
• Motivate and create an engaging work environment.
• Maintain excellent product knowledge and share it.

Skills

Self-motivation

Hospitality passion

Flexibility with hours

Own transport

Interpersonal skills

Leadership

Time management

Organisational skills

Job description

Killashee Hotel in Naas, Co. Kildare, Ireland, is hiring a Duty Manager to oversee smooth hotel operations on their shift and ensure guests enjoy the highest quality service during their stay.

Reporting to the Operations Manager, you will lead frontline teams, train staff on SOPs, anticipate guest needs, and maintain product knowledge. This full-time role offers a supportive team culture, generous benefits, and on-site facilities.