Hospitality Duty Manager — Lead Guest Experience & Ops

Killashee Hotel; Naas; Sur place; EUR 38 000 - 46 000; Plein temps

Avantages offerts par ce poste

Leisure centre

Employee rates

Wellbeing support

Free on-site parking

Meals on duty

Résumé du poste

Killashee Hotel is seeking a Duty Manager to oversee hotel operations during your shift, ensuring guests receive the highest standard of service and a memorable stay. You will lead the team, respond to guest feedback, and collaborate with the Operations Manager to maintain smooth daily operations.

We value self-motivated individuals with a passion for hospitality, strong communication, and a proactive approach to guest care and staff development.

Qualifications

• Strong communication and interpersonal skills.
• Self-motivated with a positive attitude.
• Passionate about hospitality and service excellence.

Responsabilités

• Oversee hotel operations on shift to ensure quality service.
• Lead and develop team members to deliver SOP-compliant performance.
• Coordinate with Operations Manager to optimise guest experience.

Connaissances

Communication

Leadership

Guest service

Flexibility

Description du poste

Killashee Hotel is seeking a Duty Manager to oversee hotel operations during your shift, ensuring guests receive the highest standard of service and a memorable stay. You will lead the team, respond to guest feedback, and collaborate with the Operations Manager to maintain smooth daily operations.

We value self-motivated individuals with a passion for hospitality, strong communication, and a proactive approach to guest care and staff development.