Office Administrator / Business Development Executive (French speaking)

Reed Specialist Recruitment Limited; Leinster; On-site; EUR 35,000 - 40,000; Full time

Benefits offered by this job

Pension

Parking on-site

Job summary

Reed Specialist Recruitment Limited in Dublin 24 is seeking an Office Administrator/Business Development Executive to join our serviced office team on a permanent basis. The role is on-site, 8:30am to 5pm, with a salary of €35,000–€40,000 and benefits including pension and parking.

You will manage client queries, handle app-related inquiries, book meetings, and pursue new leads to generate business. The ideal candidate is sales-minded and fluent in French, with at least 2 years in client-facing

Qualifications

• 2+ years in client-facing sales or hospitality roles.
• Fluent English; fluent spoken French required.
• Experience with CRMs (HubSpot a plus).

Responsibilities

• Contact marketing qualified leads across Ireland, Belgium and France and convert them into booked visits.
• Pass leads to the Country Manager with full context and feed back to marketing on lead quality.
• Maintain leads and visits in the CRM and support campaigns and events.
• Provide human backup to the AI assistant for client support questions.
• Onboard new clients onto the App and drive adoption across the group.
• Ensure a welcoming centre experience and coordinate centre operations.
• Foster client relationships and support renewals.

Skills

Client-facing sales

Hospitality/flexible workspace

CRM familiarity (HubSpot)

French language

Organised and self-motivated

Tools

HubSpot CRM

Job description

We are recruiting for a Serviced Office Facility in Dublin 24 ASAP. They are seeking an Office Administrator/Business Development Executive to join their team on a permanent basis. This candidate will be managing the clients in the office, dealing with app queries, meeting room booking queries and following up on business leads to generate business. The successful candidate must be sales minded. ***The chosen candidate must be a fluent French speaker***

Salary - €35,000 - €40,000

On-site, hours 8.30am – 5pm

Pension

Parking on-site

Duties & Responsibilities

Contact marketing qualified leads for the whole group (Ireland, Belgium and France) – from Meta and other campaigns, the website and the Ambassador Programme – within agreed response times. Convert them into booked visits and hand them off to the relevant Country Manager with full context. Feed back to marketing on lead quality, and support campaigns, events and the Ambassador Programme. Keep all leads and visits up to date in the CRM. Provide expert human back-up to the AI assistant, resolving the client support questions it can't. Work with the App team to keep photos, descriptions, pricing and availability accurate for all group centres, and feed back improvements from clients. Onboard new clients onto the App and drive adoption across the group. Customer experience – centre coordination (Belgard) Be the visible, welcoming face of the company, giving the centre a staffed and secure feel. Walk the centre regularly, make sure issues are logged and followed up, and keep spaces ready for visits. Step in where the App and AI assistant can't – the occasional visitor, delivery or query that needs a person. Build relationships with clients, gather feedback and support renewals.

How success is measured

Leads conversion: number of visits booked from marketing qualified leads (the key metric), plus lead response time. Customer experience – online: support questions resolved quickly, App listings accurate across the group, App adoption. Customer experience – centre coordination: centre always ready for visits, issues resolved promptly, client satisfaction and retention.

Skills & Attributes required

2+ years in a client-facing sales, hospitality, flexible workspace or property role, with a record of hitting targets. Confident, warm and professional in person and on the phone. Organised, self-motivated and comfortable working independently. At ease with CRMs and apps; HubSpot experience is a plus. Excellent English; fluent spoken French is required given our centres in Brussels and Paris.