Off-Licence Sales & Service Assistant (Part-Time)

Louis Fitzgerald Group; South Dublin; On-site; EUR 17,000 - 22,000; Part time

Job summary

Louis Fitzgerald Group is seeking a part-time Customer Service Associate for Ballyowen Castle Centre, Ballyowen Lane. You will greet customers, assist with product recommendations, and ensure fast, courteous service while maintaining a clean, well-stocked area.

Midweek and weekend availability is required. You will perform age checks for customers under 25 in line with RSA regulations, support home delivery procedures, and participate in regular performance reviews to develop your skills.

Qualifications

• Customer-focused approach with ability to upsell appropriately.
• Ability to greet and engage customers and provide guidance.
• Strong communication and listening skills.

Responsibilities

• To ensure all customers receive the highest standard of service quickly, efficiently and courteously
• To ensure all customer feedback is reported in line with company procedures, and dealt with in a polite and professional manner
• Greeting customers, assisting and engaging with them, providing advice and upselling where appropriate
• Maintain a professional neat appearance
• Ensuring your service area is kept clean and tidy at all times
• Restocking and replenishment of Off Licence inventory, merchandising and supplies
• Awareness of products, promotions and prices, and being informed on upcoming events
• Professional and polite age checks for any customers appearing under the age of 25, in line with RSA regulations
• To ensure all home delivery procedures are been followed
• Participate and engage in performance and development reviews on a regular basis
• Ability to manage time effectively
• Strong communication skills with both cusotmers and colleagues

Skills

Servicing

Sales

Job description

Louis Fitzgerald Group is seeking a part-time Customer Service Associate for Ballyowen Castle Centre, Ballyowen Lane. You will greet customers, assist with product recommendations, and ensure fast, courteous service while maintaining a clean, well-stocked area.

Midweek and weekend availability is required. You will perform age checks for customers under 25 in line with RSA regulations, support home delivery procedures, and participate in regular performance reviews to develop your skills.