Off-Licence Sales & Customer Experience Associate

Louis Fitzgerald Group; Palmerstown; Presencial; EUR 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Free parking

Meal discounts

Descripción de la vacante

The Louis Fitzgerald Group is seeking a customer-service oriented individual to join its hospitality team. You will greet guests, provide high-quality service, upsell where appropriate and help ensure a memorable experience across our pubs, restaurants and hotels in Dublin, Cork and Galway.

Midweek and weekend availability is required to cover peak times and events, with emphasis on attentiveness, rapid service and a friendly, professional manner that reflects the group’s standards.

Formación

• Experience in a customer-facing role.
• Experience working in a retail environment.

Responsabilidades

• Greet customers and engage with them, offering advice and upselling when appropriate.
• Ensure customer feedback is reported and handled professionally.
• Maintain a neat, clean service area and restock inventory as required.
• Check IDs for customers under 25 in line with RSA regulations.
• Support home delivery procedures according to company policy.

Conocimientos

Customer service

Sales pitching

Responding to customer needs

Descripción del empleo

The Louis Fitzgerald Group is seeking a customer-service oriented individual to join its hospitality team. You will greet guests, provide high-quality service, upsell where appropriate and help ensure a memorable experience across our pubs, restaurants and hotels in Dublin, Cork and Galway.

Midweek and weekend availability is required to cover peak times and events, with emphasis on attentiveness, rapid service and a friendly, professional manner that reflects the group’s standards.