Observability & Tooling Lead — Cloud-Native Monitoring Strategy

Planet Paymet; Galway; Hybrid; EUR 110,000 - 150,000; Full time

Job summary

Planet Paymet is seeking an Observability & Tooling Lead to drive our observability transformation and automation strategy. You will lead a team of three engineers across monitoring, alerting, dashboarding and tooling integration, owning CMDB and ITSM integrations and modernising tooling to cloud-native platforms.

The role requires strong experience with enterprise monitoring stacks, automation and AI/AIOps concepts, and the ability to influence across Engineering, Infrastructure, Cloud,

Qualifications

• 7+ years across monitoring/observability/operations tooling.
• Hands-on history with enterprise monitoring and modern observability stacks (Splunk, Coralogix, Grafana, Datadog, Site24x7, Pingdom, Idera, Netreo, SolarWinds).
• Strong opinions about alert quality and pager noise reduction.
• Experience with CMDB and ITSM tooling integration (Device42, Jira ecosystems valuable).
• Automation-focused mindset with Python, PowerShell, APIs, and IaC.

Responsibilities

• Lead the Observability & Tooling team: three engineers across monitoring, alerting, dashboarding and tooling integration.
• Own the operations tooling estate including CMDB and ITSM integrations and license management.
• Drive the modernisation of observability tooling from on-prem to cloud-native solutions.
• Define golden-signal monitoring standards (latency, traffic, errors, saturation) for critical services.
• Own pager-quality budget with test-mode onboarding and measurable noise reduction.
• Partner with the Command Centre, SRE and engineering teams to ensure observability serves operations.

Skills

Observability

Monitoring

Automation

Team leadership

SRE

Tools

Splunk

Coralogix

Grafana

Datadog

Site24x7

Pingdom

Idera

Netreo

SolarWinds

Device42

Jira

Python

PowerShell

APIs

Infrastructure as Code

Job description

Planet Paymet is seeking an Observability & Tooling Lead to drive our observability transformation and automation strategy. You will lead a team of three engineers across monitoring, alerting, dashboarding and tooling integration, owning CMDB and ITSM integrations and modernising tooling to cloud-native platforms.

The role requires strong experience with enterprise monitoring stacks, automation and AI/AIOps concepts, and the ability to influence across Engineering, Infrastructure, Cloud,