Night Shift Guest Experience Ambassador

Staycity Group; Dublin; On-site; EUR 17,000 - 25,000; Full time

Benefits offered by this job

Paid family leave

Flexible hours

Bonus scheme

Discounted stays

Refer & earn

Cycle to work

Education support

Volunteer days

Employee assistance program

Birthday day off

Job summary

Staycity Group is hiring a Night Reception Team Member to ensure exceptional guest experiences during the night shift. You will welcome guests, handle check-ins/check-outs, and respond to inquiries with warm, professional communication.

Previous night-reception experience is helpful but not required. Training is provided, and you’ll join a team focused on hospitality excellence and guest satisfaction across our Dublin properties.

Qualifications

• Experience in a similar property is helpful but not required.
• Opera familiarity preferred but training provided.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Be a Brand Ambassador: represent Staycity Group with joy and enthusiasm.
• Make a strong first impression with guests through confident communication and service.

Skills

Communication

Interpersonal skills

Guest service

Tools

Opera

Job description

Staycity Group is hiring a Night Reception Team Member to ensure exceptional guest experiences during the night shift. You will welcome guests, handle check-ins/check-outs, and respond to inquiries with warm, professional communication.

Previous night-reception experience is helpful but not required. Training is provided, and you’ll join a team focused on hospitality excellence and guest satisfaction across our Dublin properties.