Night receptionist

NYX Hotel Dublin Christchurch; Dublin; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Special hotel room rates

Recognition scheme

Talent referral programme

Wellbeing calendar

Training and progression routes

Job summary

NYX Hotels Dublin Christchurch is seeking a Night Receptionist to deliver exceptional guest care in a vibrant city hotel. You will handle check-ins/outs, assist with overnight operations, and support safety procedures with a proactive, friendly approach.

The role emphasizes guest satisfaction, teamwork, and adherence to company policies. This part-time position offers access to multiple training programs and staff perks within the Leonardo Hotels portfolio.

Qualifications

• Proactive with a customer-focused mindset.
• Able to handle guest requests with discretion and professionalism.
• Comfortable working in a fast-paced hospitality environment.

Responsibilities

• Check guests in and out and perform general admin duties.
• Run the night audit and assist with overnight security checks.
• Maintain knowledge of emergency procedures and safety rules.

Skills

Guest service

Communication

Team player

Job description

NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio.Main Tasks• Offer exceptional guest care at all times• Checking guests in and out, general admin work. Running of night audit. General cleaning when needed.• Maintain excellent knowledge of all emergency procedures• Support with regular walks of the hotel to ensure the safety and security of our guests and employees at all time• Prepare the hotel for the next day, such as restaurant set up, with particular attention to cleanliness and presentation.• Utilise all relevant systems correctly to complete tasks in a timely manner• Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times – including, but not limited to, Data Protection and Health and Safety regulations• Complete any other reasonable request made by a member of the management team or a supervisorPerson Specification• Genuine passion for delivering memorable moments to guests• Positive approach to changing service environments and priorities• Pro-active with a hands-on approach to deliver consistent results• Embrace the Leonardo Hotels’ Guest Care culture; be empowered to work on your own initiative• Friendly team player with the ability to work effectively and efficiently with others• A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues• Engaged with hotel initiatives to support the local communityMeasurable Performance Indicators• Demonstrating the Company vision, mission and values when interacting with colleagues and guests• Customer reviews• Achieving agreed KPIs• Fulfilment of the job skills checklist• Customer satisfaction scores e.g. Booking.com• Regular review meetings with line managerAvailable Ongoing Learning• GROWonline BELONG induction and development courses• Academy Technical skills training• Team Coach• ‘Come Join Us’ Guest Care training• Opportunity to apply for internal development programmes, such as:o Junior Chef Development programmeo Graduate programmeo Level 2 Apprenticeships in HospitalityNOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. You must speak with your line manager if you are interested in pursuing any training courses or programmes.Please Note this is a part time positionSome of the perks our Night receptionist could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Night receptionist?At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!