Night Manager

Sheraton Athlone Hotel; The Municipal District of Athlone — Moate; Vor Ort; EUR 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Leisure facilities access

Meals during shift

Wellness programmes

On-site parking

Social events

Marriott discounts

Zusammenfassung

Sheraton Athlone Hotel in Ireland seeks a Night Manager to oversee operations from 11 pm to 7:30 am, ensuring seamless service and high guest satisfaction. You will lead the night team, manage guest queries, and maintain financial reporting through night audits.

Ideal candidates bring at least 1 year in a similar night leadership role, calm under pressure, and strong knowledge of hotel systems and MS Office. The role offers a managerial path within an international hotel chain.

Qualifikationen

• 1 year of experience as Night Manager, Night Auditor, or Night Supervisor in a hotel.
• Strong leadership and communication skills with guest-focused approach.
• Proficiency in hotel management systems and MS Office; fluent English.

Aufgaben

• Oversee hotel operations from 11 pm to 7:30 am.
• Motivate the night team to deliver exceptional service.
• Handle guest queries, complaints and requests promptly.
• Conduct night audit procedures and ensure accurate financial reporting.
• Implement safety and security protocols and maximise revenue opportunities.

Kenntnisse

Leadership

Guest service

Communication

Problem solving

Hotel software

Microsoft Office

Tools

Hotel management systems

Microsoft Office

Jobbeschreibung

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Are you a hospitality professional seeking a challenging role that allows you to showcase your leadership skills and passion for exceptional guest service? The Sheraton Athlone Hotel, part of the prestigious Hodson Bay Group, is seeking a dynamic Night Manager to join our team. About the RoleAs Night Manager, you'll be the guardian of our hotel during the quieter hours, ensuring the smooth operation of all departments and maintaining our high standards of guest satisfaction. This senior position reports directly to the General Manager and offers an exciting opportunity to develop your career within an international hotel chain.

Key Responsibilities

• Oversee all hotel operations from 11 pm to 7:30 am.
• Manage and motivate the night team to deliver exceptional service.
• Handle guest queries, complaints, and special requests promptly and professionally.
• Conduct night audit procedures and ensure accurate financial reporting.
• Implement and maintain safety and security protocols.
• Maximise revenue opportunities through upselling and effective inventory management.
• Assist with staff training and development initiatives.

The Ideal Candidate

• At least 1 year of experience as a Night Manager, Night Auditor, or Night Supervisor in a hotel setting.
• Excellent leadership and communication skills.
• Strong problem-solving abilities and a calm demeanour under pressure.
• Proficiency in hotel management systems and Microsoft Office suite.
• Fluency in written and spoken English.
• A passion for hospitality and a commitment to guest satisfaction.

What We Offer

• Competitive salary (to be discussed based on experience)
• Complimentary access to our state-of-the-art leisure facilities
• Meals during working hours
• Wellness programmes promoting a healthy work-life balance
• On-site parking
• Company-sponsored events and social gatherings
• A supportive, team-oriented work environment
• Exclusive discounts at over 10,000 Marriott International properties in 146 countries and territories worldwide

• Sector: accommodation and food service activities

Career Level

• Managerial