Night Hall Concierge - Luxury Hotel Guest Services

The Merrion Hotel, Dublin; Dublin; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Training program

Competitive pay

Free meals on duty

Uniform cleaning

Birthday gifts

Pension plan

Health insurance

Travel subsidy

Bike parking

Death in service

Employee discounts

Counselling support

Job summary

The Merrion Hotel in Dublin is seeking a Night Hall Porter to join its five-star team. You will welcome guests, assist with luggage and deliveries, and support guest services through the night shift in a prestigious hotel environment.

Working hours are from 10:45pm to 7:00am, five nights per week, with training and development opportunities and a range of employee benefits. A friendly, professional demeanor is essential for delivering Merrion Moments to guests.

Qualifications

• Professional and courteous communication with guests and colleagues.
• Enthusiasm that is infectious and builds confidence in the services.
• Commitment to being a caring and successful hotel team member.

Responsibilities

• Welcome all guests to the hotel.
• Assist guests with storage, delivery and collection of luggage.
• Deliver newspapers, correspondence and packages to guest bedrooms.
• Safely dispatch guests' vehicles to and from the hotel car park.
• Provide information to hotel guests as requested.
• Assist guests with information on local attractions and facilities.
• Drinks service, Room Service, laundry collection and housekeeping tasks as needed.

Job description

The Merrion Hotel in Dublin is seeking a Night Hall Porter to join its five-star team. You will welcome guests, assist with luggage and deliveries, and support guest services through the night shift in a prestigious hotel environment.

Working hours are from 10:45pm to 7:00am, five nights per week, with training and development opportunities and a range of employee benefits. A friendly, professional demeanor is essential for delivering Merrion Moments to guests.