Night Concierge & Guest Services — Hotel

Great National South Court Hotel; Limerick; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Company funded educational programmes

Career progression across GN Group

Online training programs

Job summary

The Great National South Court Hotel in Raheen, Limerick, is seeking a reliable Night Porter to join our Front Office team. This night role delivers a high standard of customer service while ensuring safety and security of guests and property.

Working 11:30pm–7:30am, you will greet guests, assist with luggage, handle requests, and support with check in/out, room setup, and basic housekeeping duties as directed by the Duty Manager.

Qualifications

• Previous hospitality experience is essential.
• Experience as a hotel night porter or front office experience is desirable.
• Ability to work on their own initiative and as part of a team.
• Fluent English and EU work eligibility are required.

Responsibilities

• Receive Passover from the manager on Duty and Front Office team.
• Greet guests and provide door service, ensuring high service quality.
• Handle guest requests, inquiries and complaints promptly and courteously.
• Check in and out guests and assist with luggage/porterage.
• Responsible for nightly cleaning of public areas and outlets as directed.
• Prepare and set up function/meeting rooms and serve residents in lobby bar.
• Lock up and reopen premises and pass information to Reception/Early Duty Manager.

Skills

Hospitality experience

Night porter experience

Front Office experience

Independent working

Teamwork

Customer service

Microsoft Word

Email usage

Fluent English

EU work visa

Tools

Microsoft Word

Email

Job description

The Great National South Court Hotel in Raheen, Limerick, is seeking a reliable Night Porter to join our Front Office team. This night role delivers a high standard of customer service while ensuring safety and security of guests and property.

Working 11:30pm–7:30am, you will greet guests, assist with luggage, handle requests, and support with check in/out, room setup, and basic housekeeping duties as directed by the Duty Manager.