Night Porter: Guest Services & Facilities Support

Dalata Hotel Group plc; Oranmore; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

Employee room rate discount

40% off Friends & Family rate

Additional annual leave after years of

Job summary

Dalata Hotel Group plc in Ireland is seeking a Night Porter to support guest services after hours, including check-in/out, luggage handling, and maintaining a welcoming lobby area. You will assist with cleaning duties across public and staff spaces and help set up function rooms as required.

Additionally, you will be responsible for front entrance presentation, ensure cleanliness, and maintain a clear understanding of hotel fire procedures to safeguard staff and guests.

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Responsibilities

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for the cleaning of areas in the hotel, including but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and also as per the nightly checklist, which may include the set-up of function rooms, the breakfast area, etc.
• Responsibility for the front entrance and outside of the hotel and ensuring that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
• To have a full understanding of the hotels' fire procedures to ensure the safety of all staff and guests at all times.
• Responsibility for setting up meeting rooms.

Job description

Dalata Hotel Group plc in Ireland is seeking a Night Porter to support guest services after hours, including check-in/out, luggage handling, and maintaining a welcoming lobby area. You will assist with cleaning duties across public and staff spaces and help set up function rooms as required.

Additionally, you will be responsible for front entrance presentation, ensure cleanliness, and maintain a clear understanding of hotel fire procedures to safeguard staff and guests.