Night Concierge: 24/7 Guest Experience & Safety

Greystar; Galway; On-site; EUR 30,000 - 37,000; Full time

Job summary

Greystar in Galway, Ireland, is seeking staff to oversee night operations, delivering outstanding customer service and safety support while ensuring a smooth 24/7 resident experience. The annual base salary starts at €33,750, with potential on-site bonuses depending on experience.

Key duties include handling reception, administration, and guest procedures, coordinating handovers between day and night teams, and maintaining the safety and cleanliness of the community and common areas.

Qualifications

• Experience in hospitality or reception roles.
• Strong customer service orientation and communication skills.
• Ability to handle safety and security protocols.

Responsibilities

• Provides reception, administration, and exceptional customer service and safety support (including key management and lockouts).
• Responds to booking enquiries and ensures handover for next-day occupancy.
• Supports events and resident engagement, and maintains safe, clean common areas.

Skills

Customer service

Reception duties

Safety awareness

Job description

Greystar in Galway, Ireland, is seeking staff to oversee night operations, delivering outstanding customer service and safety support while ensuring a smooth 24/7 resident experience. The annual base salary starts at €33,750, with potential on-site bonuses depending on experience.

Key duties include handling reception, administration, and guest procedures, coordinating handovers between day and night teams, and maintaining the safety and cleanliness of the community and common areas.