Night Auditor/Night Receptionist

Townhouse on the Green; Dublin; On-site; EUR 32,000 - 44,000; Full time

Benefits offered by this job

Discounted stays across the group

Meals on duty

Uniform provided

Wellbeing initiatives

Career development and internal growth

Job summary

Townhouse on the Green in Dublin is seeking an experienced Night Auditor/Night Receptionist to manage overnight operations, greet guests, and oversee the nightly audit process.

You will ensure guest safety, handle security and cash procedures, and maintain high presentation standards while working night shifts and weekends.

Qualifications

• Previous nights experience in a similar role
• Excellent communication skills both verbal and written
• Attention to detail and strong customer focus
• Ability to work night shifts and weekends
• Positive attitude and empowerment mindset
• Highest presentation and cleanliness standards

Responsibilities

• Being the direct point of contact for our guests during the overnight shift
• Responsible for the safety and security of the guests and the building
• Ensure the smooth running of the Night Audit and related reports
• Carrying out all tasks in accordance with procedures as outlined in the Front Office Standards Manual
• Ensuring all tasks and checklists are actioned and completed during shift
• Ensuring that all aspects of security and cash handling are followed at all times in accordance with the company Policy
• Having the highest standards of presentation and cleanliness

Skills

Hospitality

Exceptional Customer Service Skills

Reception skills

Nt Auditing Skills

Tools

Opera Hotel PMS

Job description

Townhouse on the Green are currently seeking an experienced Night Auditor/Night Receptionist.

The role involves:

• Being the direct point of contact for our guests during the overnight shift.
• Responsible for the safety and security of the guests and the building.
• Ensure the smooth running of the Night Audit and related reports
• Carrying out all tasks in accordance with procedures as outlined in the Front Office Standards Manual.
• Ensuring all tasks and checklists are actioned and completed during shift.
• Ensuring that all aspects of security and cash handling are followed at all times in accordance with the company Policy.
• Having the highest standards of presentation and cleanliness.

About The Role

The ideal candidate must have:

• Previously worked nights in a similar role
• Excellent communication skills both verbal and written
• Previous experience of Opera is preferred
• Attention to detail
• Strong customer focus skills
• Positive attitude to work
• Enjoys a sense of empowerment and a want to improve
• The ability to work night shifts and weekends

Required Criteria

• Previously worked nights in a similar role

Desired Criteria

• Previous experience of Opera is preferred

Skills Needed

Hospitality, Exceptional Customer Service Skills, Reception skills, Nt Auditing Skills

About The Company

The Fitzwilliam Hospitality Group operates a collection of premium hospitality venues in the heart of Dublin City. Our portfolio includes a five-star hotel, a Michelin-starred restaurant, a boutique townhouse, an Asian-influenced dining destination, a wine bar and a modern gastro pub.

Company Culture

At the Fitzwilliam Hospitality Group, our culture is built on excellence, warmth, and genuine hospitality. We pride ourselves on creating a welcoming environment for both guests and employees, where individuality is celebrated and service is delivered with personality and care. Teamwork, respect, and continuous improvement are at the heart of everything we do. We believe in nurturing talent, encouraging innovation and empowering our people to grow within a supportive and inclusive workplace. Our team shares a passion for delivering exceptional experiences and upholding the high standards that define the Fitzwilliam brand.

Company Benefits

At the Fitzwilliam Hospitality Group, we offer a competitive and rewarding benefits package designed to support our team both personally and professionally. Benefits include discounted stays & dining experiences across the group, meals while on duty, uniform provision and access to wellness initiatives. We also provide opportunities for career development through ongoing training and internal progression. Our team enjoys a positive work-life balance, recognition for achievements, and a supportive, inclusive environment where contributions are truly valued.

Vacation, Paid time off, Flexible schedule, Employee development programs, Tuition reimbursement, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave, Long service awards, Staff celebration events, Company employee App

Salary

Not disclosed