Neb Installation Manager (Delivery Operations Manager)

KONE; Dublin; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + 15% bonus

Company car or car allowance

Structured onboarding & mentoring

Clear progression in a global business

GymFlexi Membership & Kone discounts

Job summary

KONE is seeking an NBS Installation Manager to lead the safe and efficient delivery of lift and escalator installation projects. Based in Dublin with national project responsibility, you will work with the Installation Director and Modernisation Manager to drive performance and customer satisfaction.

You will manage resources, schedules, and budgets while coaching teams to achieve high standards and profitability.

Qualifications

• Experience in construction, engineering, building services, or lift industry.
• Analytical and systems skills; experience using project planning and reporting tools.
• Strong project management and commercial awareness; able to manage schedules, resources, forecasts, budgets, and profitability.
• Leadership experience managing supervisors, site teams and subcontractors.
• Driver's license and willingness to travel.

Responsibilities

• Lead safe, high-quality delivery of NBS installation projects per KONE standards and site safety.
• Manage resources, capacity, schedules, and budgets to meet targets and profitability.
• Build strong customer relationships and maintain proactive communication throughout the project lifecycle.
• Coach and develop Installation Supervisors and project teams to drive performance.
• Monitor financial and operational performance using KPIs to drive continuous improvement.

Skills

Leadership

Strategic thinking

Stakeholder management

Project coordination

Communication

Tools

SAP

Microsoft Project

Job description

At KONE we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.

Due to an internal promotion, we are looking for an NBS Installation Manager (Delivery Operations Manager) to lead the safe, high-quality, and efficient delivery of lift and escalator installation projects. You will be based in Dublin but responsible for projects nationally.

As part of the leadership team, you will work alongside the Installation Director and Modernisation Manager to drive project delivery, team performance, and customer satisfaction.

Key Responsibilities

• Lead the safe, efficient, and high-quality delivery of NBS installation projects, ensuring compliance with KONE standards, installation methods, and site safety requirements.
• Manage project resources, installation capacity, schedules, and budgets to deliver projects on time, within scope, and to agreed profitability targets.
• Build and maintain strong customer relationships, providing proactive communication and ensuring a positive customer experience throughout the project lifecycle.
• Lead, coach, and develop Installation Supervisors and project teams, driving accountability, high performance, and adherence to KONE Way and standard processes.
• Monitor operational and financial performance across the portfolio, using KPIs and data to drive continuous improvement, increase productivity, and support business growth.

What we're looking for

• Experience within construction, engineering, building services, or the lift industry.
• Analytical and systems skills, with experience using project planning and reporting tools. SAP, Microsoft Project, or similar platforms would be highly beneficial.
• Project management and commercial awareness, with the ability to manage schedules, resources, forecasts, budgets, and project profitability.
• Leadership experience managing supervisors, site-based teams, and subcontractors within a delivery or construction environment.
• Drivers license and willingness to travel

What’s in it for you?

• Competitive salary including annual bonus up to 15%

• Company car or car allowance
• Structured onboarding and ongoing mentoring
• Clear progression opportunities within a global business
• A collaborative, supportive team culture

Alongside the above, we offer a wide range of financial, lifestyle, health and wellbeing benefits that you can tailor to your needs, including GymFlexi Membership & Kone discounts.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html