Mid-Market Protect Account Executive — AI-Driven Growth

Servicenow; Dublin; On-site; EUR 40,000 - 70,000; Full time

Job summary

ServiceNow is seeking an Inside Sales Representative to join our expanding Inside Sales team. The role focuses on prospecting into new accounts, expanding usage within existing customers, and ensuring customers derive value from the NOW Platform.

You will work in a B2B environment with a demonstrable track record in telesales and new business pipeline generation, collaborating with Solution Consultants and Renewal Sales to exceed quota.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Demonstrable track record of success in telesales, lead follow-up, cold calling or new business sales.
• Experience in selling enterprise class solutions using telephone and video conference technology.
• Strong understanding of the sales process and ability to navigate complex sales cycles.

Responsibilities

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and relationships over the telephone with contacts within Small, Mid-Market, and Commercial Accounts.
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
• Strategically prospect within key verticals to develop new opportunities and pipeline.
• Follow the Value Selling process to win new business, expand within existing accounts and ensure contract renewals.
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
• Occasional travel for training and/or meetings may be required.

Skills

AI in sales processes

Telesales

New business pipeline

Enterprise solutions selling

Sales process knowledge

Presentation skills

Active listening

Relationship building

Reliability and punctuality

German fluency

Tools

Salesforce

ERP systems

Video conferencing

Job description

ServiceNow is seeking an Inside Sales Representative to join our expanding Inside Sales team. The role focuses on prospecting into new accounts, expanding usage within existing customers, and ensuring customers derive value from the NOW Platform.

You will work in a B2B environment with a demonstrable track record in telesales and new business pipeline generation, collaborating with Solution Consultants and Renewal Sales to exceed quota.