Medical Office Administrator - Patient Services & Scheduling

MedMark Treatment Centers; Dublin; On-site; EUR 23,000 - 29,000; Full time

Job summary

MedMark Treatment Centers in Ireland is seeking an organised administrator to join our busy office supporting physicians and clinic scheduling. The role covers reception duties, patient records, referrals, billing support, and general administration.

You will handle calls, emails, mail, and document preparation, ensuring accuracy and efficiency across our Dublin team with offices nationwide.

Qualifications

• Previous experience in a customer-facing role is essential.
• Experience in a healthcare environment is desirable.
• Strong administration skills and attention to detail are required.
• Strong IT skills and proficiency in Microsoft Office.
• Highly organised and able to prioritise multiple tasks.
• Professional, approachable and a team-player.

Responsibilities

• Answering phone calls and arranging appointments.
• Dealing with incoming and outgoing mail.
• Managing email queries and appointment requests.
• Responding to client requests.
• Writing letters or recording medical notes.
• Filing and typing up reports.
• Scheduling off-site clinics.
• Supports physician staff by representing physicians.
• Providing personal assistant support to medical staff.
• Arrange referrals; billing patients and third-party payers.
• Maintaining office files and patient records.
• Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
• Keep office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintain quality results by following and enforcing standards.
• Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Managing reception duties on a rotational basis
• Any other ad-hoc duties as assigned by the management

Skills

Customer-facing experience

Administration skills

Attention to detail

Highly organised

Team-player

Tools

Microsoft Office

Job description

MedMark Treatment Centers in Ireland is seeking an organised administrator to join our busy office supporting physicians and clinic scheduling. The role covers reception duties, patient records, referrals, billing support, and general administration.

You will handle calls, emails, mail, and document preparation, ensuring accuracy and efficiency across our Dublin team with offices nationwide.