Senior Medical Administrator & Process Lead

Medmark; Waterford; On-site; EUR 30,000 - 38,000; Full time

Job summary

Medmark in Waterford is seeking an experienced medical administrative professional to support physician staff and front-of-house operations. You will document processes, liaise with stakeholders and manage referrals, billing, and patient records.

The role requires strong communication, attention to detail and the ability to prioritise multiple tasks in a busy medical environment. Excellent MS Office skills are essential for daily duties and reporting.

Responsibilities

• Document and keep up to date the process within the Medmark service areas
• Propose process and process improvements within the service areas
• Take the lead on the service area to ensure its effective delivery
• Liaise with stakeholders to ensure process and procedures are understood and utilised
• Answering phone calls and arranging appointments
• Dealing with incoming and outgoing mail
• Writing letters or recording medical notes
• Filing and typing up reports
• Scheduling off-site clinics
• Supports physician staff by representing physicians
• Providing personal assistant support to medical staff
• Arrange referrals, billing patients and third-party payers
• Maintaining office files and patient records
• Maintain quality results by following and enforcing standards
• Enhances physician office reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
• Cover for other team members as and when required
• Support front-of-house operations by providing backup reception cover when required, greeting patients and visitors with warmth and professionalism.
• Any other ad- hoc duties as signed by the management Strong communication and interpersonal skills are essential as you will be communicating with a diverse range of individuals and stakeholders.
• Project administrative experience an advantage
• Proactive at managing and directing your work
• Ability to prioritise your workload is essential to meet deadlines
• A keen eye for detail
• Proficiency using MS Office

Skills

Strong communication and interpersonal

Project administrative experience

Proactive work management

Prioritising workload

Attention to detail

Tools

MS Office

Job description

Medmark in Waterford is seeking an experienced medical administrative professional to support physician staff and front-of-house operations. You will document processes, liaise with stakeholders and manage referrals, billing, and patient records.

The role requires strong communication, attention to detail and the ability to prioritise multiple tasks in a busy medical environment. Excellent MS Office skills are essential for daily duties and reporting.