Mandarin-Speaking HR Help Desk – On-site Penang

CB Talents SP; Munster; On-site; EUR 11,989 - 14,387; Full time

Job summary

A human resources consultancy in Munster is seeking a Mandarin-speaking HR Help Desk Executive. This role involves assisting employees with HR inquiries and requires strong communication skills. The ideal candidate should have at least 1 year of experience in customer service or HR support and be detail-oriented. On-site work in Penang is essential, offering an engaging environment for those interested in human resources.

Qualifications

• Fluent in Mandarin and English (spoken & written).
• Minimum 1 year experience in Customer Service / Help Desk / HR support.
• Strong communication and problem-solving skills.

Responsibilities

• Handle HR inquiries via chat, email, or phone in Mandarin and English.
• Provide support on HR policies, employee records, payroll, and benefits.
• Resolve issues or elevate complex cases to the relevant HR teams.

Skills

Fluent in Mandarin

Fluent in English

Communication skills

Problem-solving skills

Job description

A human resources consultancy in Munster is seeking a Mandarin-speaking HR Help Desk Executive. This role involves assisting employees with HR inquiries and requires strong communication skills. The ideal candidate should have at least 1 year of experience in customer service or HR support and be detail-oriented. On-site work in Penang is essential, offering an engaging environment for those interested in human resources.