LYNOTT, Shift Manager, Full Time, Permanent

Brown Thomas Arnotts; Dublin; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

40% employee discount

Rewards and incentives

Gifts throughout the year

Job summary

Brown Thomas Arnotts is seeking a Shift Manager to lead the Lynott jewellery counter at the Arnott's store. You will manage the counter team, drive sales targets, and ensure exceptional customer experiences while training staff on services including welding and engraving.

The ideal candidate has proven leadership in senior retail roles, a passion for fashion and jewellery, and strong skills in team management, merchandising, and reporting. This is a full-time, in-store position.

Qualifications

• Proven experience in driving sales and profitability in store in a senior sales person role or supervisor role (min 2 years).
• Experience reaching sales targets and motivating team to do the same.
• A passion for customer service.
• Demonstrated experience managing a team.
• Have a proven track record in delivering targets and reporting on them as part of, or through a team.
• Have experience managing a team including rosters.
• Have excellent leadership and influencing skills.
• Be organized with a strong attention to detail.
• Strong communication skills to encourage a high-performing team.
• Experience with store merchandising.
• Experience or interest in social media.
• Microsoft Office suite proficient.

Responsibilities

• Manage the Lynott jewellery counter team and report to store/department management; train and motivate the team to meet targets.
• Be sales and target driven and embody Lynott Jewellery values to deliver excellent customer service.
• Implement and train staff on store services including welding and engraving.
• Oversee stock control, store procedures, organize teams to optimise sales, manage security and stock loss prevention, rotas and sales reporting.
• Ensure smooth running and trading of the counter and maintain a strong counter presence to drive sales.
• Nurture and develop the store team to unlock potential and support development.
• Cashing up and reconciling till systems.

Skills

Leadership

Sales driven

Customer service

Team motivation

Communication

Tools

Microsoft Office

Job description

GET TO KNOW US

We’re LYNOTT, a young, dynamic brand born in 2021 to bring bold, beautiful pieces to everyone. Every piece is designed to brighten your day, from gold-plated classics to water-resistant essentials. Think effortless style that works wherever life takes you.

KNOW THE ROLE

*Must have full-time availability*

The Shift Manager role will support management of the Lynott Jewellery counter in the Arnott's store. They will be responsible for the day-to-day operational running of the Jewellery counter and manage the team. They will report to the Lynott company management and department management ensuring the commercial success of the counter by driving the team to reach sales targets.

What To Expect From The Role

• You will be responsible for the management of the Lynott jewellery counter team and reporting to your store manager as well as responsible for training and motivating the team to achieve the counter’s targets
• You will be sales and target driven
• You will be responsible for embodying the Lynott Jewellery values and setting exemplary customer service standards and managing the customer experience
• You will be responsible for the implementation and staff training of store services including welding and engraving
• You will have a retail operations focus. This includes stock control, store procedures, organising teams to optimise sales, managing security and stock loss prevention, team rotas and tracking and reporting on the team's sales performance
• You will be responsible for the successful running and trading of the counter
• You will be expected to have a strong counter presence, managing teams’ presence and influencing the sales space, so enjoying this environment is vital
• You nurture and develop the store team, to unlock their full potential and support their development
• Cashing up and reconciling the till systems

Know What We're Looking For

The ideal candidate will be a highly capable leader who will confidently support their team to provide an amazing Lynott Jewellery customer experience. Our counter team are the ambassadors of the Lynott Brand. Prior experience with a leading brand or high-end product retailing is preferred. If you are a team lead, supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you.

An Ideal Candidate Will Have

• Proven experience in driving sales and profitability in store in a senior sales person role or supervisor role (min 2 years)
• Experience reaching sales targets and motivating team to do the same
• A passion for customer service
• Demonstrated experience managing a team
• Have a proven track record in delivering targets and reporting on them as part of, or through a team
• Have experience managing a team including rosters
• Have excellent leadership and influencing skills
• Be organized with a strong attention to detail
• Strong communication skills in order to encourage a high-performing team
• Experience with store merchandising
• Experience or interest in social media
• Microsoft office suite proficient
• Ability to be adaptable and flexible to changing business needs
• A positive, can-do attitude
• A passion for fashion and jewellery

Why work with us?

Our Generous Benefits Package Includes

• A highly competitive salary
• 40% employee discount
• Rewards and incentives and gifts throughout the year
• Job Type: Full-time

Know How We Work

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.