Luxury Jewellery Quality Controller

BVLGARI; Dublin; On-site; EUR 48,000 - 64,000; Full time

Job summary

Bulgari in Dublin seeks a Jewellery Quality Control Specialist to organize and ensure the correct implementation of quality controls on finished products, components and repair processes, in line with Bulgari quality specifications.

The successful candidate will train for 2-3 months in Italy with the Quality Control team at our largest jewellery plant, and will liaise with our Italy team to maintain quality alignment across production.

Qualifications

• Minimum of 3yrs experience in Quality within the Jewellery Industry.
• Minimum of 5yrs hands-on experience in managing jewellery in a workshop.
• Knowledge of production processes (Goldsmith techniques/polishing/casting/soldering/stone setting/plating/hallmarking).
• Gemstone/diamond knowledge.
• Jewellery inspection tools (loupe/mandrels/calipers).
• Quality control standards in the jewellery industry.
• Quality management principles and procedures.
• Incoming and in-process quality control techniques.
• Attention to detail in everything they do.

Responsibilities

• Ensure compliance using defined quality standards for finished products and coordinating Quality Control inspections for internal production.
• Communicate regularly with our Quality control team in Italy to ensure quality alignment.
• Support the management of reported quality issues from the Quality control team in Italy.
• Work closely with the polishing team to communicate the necessary production needs and give feedback on finished pieces.
• Manage workload priorities in accordance with supply planning requirements.
• Ensure Quality Control reports and information are timely and accurately registered in the systems to build relevant reporting.
• Revise and constantly improve the Quality Control processes and supervise their application.
• Provide feedback on Quality Control results against established quality standards (Bulgari quality specifications) and contribute the continuous update and improvement of the Quality System.
• Define and implement metrics and KPIs to measure the effectiveness and efficiency of the Quality Control process, proposing corrective actions to improve conformity rates.
• Ensure and foster the definition and continuous improvement of the quality of Bulgari products to maintain and develop their high impact on the market.
• Cooperate with the other departments involved in all initiatives/projects aiming at continuous improvement.
• Support business events & tours to showcase the quality department, while providing expert quality advice to the business when required.
• Support annual refresher training both in Italy and Dublin.

Skills

Quality control

Jewellery industry

Teamwork

Attention to detail

Gemstone knowledge

Tools

Loupe

Calipers

Mandrels

Job description

Bulgari in Dublin seeks a Jewellery Quality Control Specialist to organize and ensure the correct implementation of quality controls on finished products, components and repair processes, in line with Bulgari quality specifications.

The successful candidate will train for 2-3 months in Italy with the Quality Control team at our largest jewellery plant, and will liaise with our Italy team to maintain quality alignment across production.