Jewellery Quality Check Specialist

BVLGARI; Dublin; On-site; EUR 48,000 - 64,000; Full time

Job summary

Bulgari in Dublin seeks a Jewellery Quality Control Specialist to organize and ensure the correct implementation of quality controls on finished products, components and repair processes, in line with Bulgari quality specifications.

The successful candidate will train for 2-3 months in Italy with the Quality Control team at our largest jewellery plant, and will liaise with our Italy team to maintain quality alignment across production.

Qualifications

• Minimum of 3yrs experience in Quality within the Jewellery Industry.
• Minimum of 5yrs hands-on experience in managing jewellery in a workshop.
• Knowledge of production processes (Goldsmith techniques/polishing/casting/soldering/stone setting/plating/hallmarking).
• Gemstone/diamond knowledge.
• Jewellery inspection tools (loupe/mandrels/calipers).
• Quality control standards in the jewellery industry.
• Quality management principles and procedures.
• Incoming and in-process quality control techniques.
• Attention to detail in everything they do.

Responsibilities

• Ensure compliance using defined quality standards for finished products and coordinating Quality Control inspections for internal production.
• Communicate regularly with our Quality control team in Italy to ensure quality alignment.
• Support the management of reported quality issues from the Quality control team in Italy.
• Work closely with the polishing team to communicate the necessary production needs and give feedback on finished pieces.
• Manage workload priorities in accordance with supply planning requirements.
• Ensure Quality Control reports and information are timely and accurately registered in the systems to build relevant reporting.
• Revise and constantly improve the Quality Control processes and supervise their application.
• Provide feedback on Quality Control results against established quality standards (Bulgari quality specifications) and contribute the continuous update and improvement of the Quality System.
• Define and implement metrics and KPIs to measure the effectiveness and efficiency of the Quality Control process, proposing corrective actions to improve conformity rates.
• Ensure and foster the definition and continuous improvement of the quality of Bulgari products to maintain and develop their high impact on the market.
• Cooperate with the other departments involved in all initiatives/projects aiming at continuous improvement.
• Support business events & tours to showcase the quality department, while providing expert quality advice to the business when required.
• Support annual refresher training both in Italy and Dublin.

Skills

Quality control

Jewellery industry

Teamwork

Attention to detail

Gemstone knowledge

Tools

Loupe

Calipers

Mandrels

Job description

Bulgari is one of the most prestigious brands and global players on the luxury market. We design, produce, distribute and sell high-end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors and more than 10.000 exclusive perfumeries. Bulgari belongs to the LVMH Group (Louis Vuitton Moët Hennessy group), global leader in the luxury sector.

Quality and excellence are the basis of our culture that reflects the same commitment within the working environment to achieve an organisation aimed at the full satisfaction of the customer. Excellence for Bulgari means the perfect balance between top quality products and impeccable services worldwide.

Our People

We develop our people on both hard and soft skills, we offer training and support internal mobility.

We employ over 170 people in Dublin within our Global Logistic and Supply Chain Centre

Within our Worldwide Logistic and Supply Chain Centre based in Dublin, Ireland, we are looking for: Jewellery Quality Control Specialist

Organize and ensure the correct implementation of quality controls on finished products, components and processes for repair internally and externally while respecting Bulgari quality specifications and standards.

The successful candidate will be required to attend a minimum of 2-3 months training in Italy with our Quality Control team in our largest jewellery plant.

What you can expect from your role?

• Ensure compliance using defined quality standards for finished products and coordinating Quality Control inspections for internal production.
• Communicating regularly with our Quality control team in Italy to ensure quality alignment.
• Support the management of reported quality issues from the Quality control team in Italy.
• Working closely with the polishing team to communicate the necessary production needs and give feedback on finished pieces.
• Manage workload priorities in accordance with supply planning requirements.
• Ensure Quality Control reports and information are timely and accurately registered in the systems to build relevant reporting.
• Revise and constantly improve the Quality Control processes and supervise their application.
• Provide feedback on Quality Control results against established quality standards (Bulgari quality specifications) and contribute the continuous update and improvement of the Quality System.
• Define and implement metrics and KPIs to measure the effectiveness and efficiency of the Quality Control process, proposing corrective actions to improve conformity rates.
• Ensure and foster the definition and continuous improvement of the quality of Bulgari products to maintain and develop their high impact on the market.
• Cooperate with the other departments involved in all initiatives/projects aiming at continuous improvement.
• Support business events & tours to showcase the quality department, while providing expert quality advice to the business when required.
• Support annual refresher training both in Italy and Dublin.

Requirements

You have extensive experience in and passion for jewellery making at a large scale. For this role, we need someone who can be trusted with a sense of excellence and detail.

Experience With

• Raw materials, semi-finished and finished products for the assigned product category.
• Precious metals including gold and platinum.
• Gemstone/Diamond Knowledge.
• Knowledge of Production processes e.g Goldsmith techniques/polishing/casting/soldering/stone setting/Plating/Hallmarking.
• Jewellery inspection tools e.g loupe/mandrels/calipers
• Quality control standards in the jewellery industry
• Quality Management principles and procedures
• Incoming and in-process quality control techniques

Who are you ?

You have extensive experience in and passion for jewellery making at a large scale. For this role, we need someone who can be trusted with a sense of excellence and detail.

We Require Someone With The Following Skills & Experience

• Minimum of 3yrs experience in Quality within the Jewellery Industry
• Minimum of 5yrs hands on experience with managing jewellery in a workshop environment.
• Raw materials, semi-finished and finished products for the assigned product category.
• Precious metals including gold and platinum.
• Gemstone/Diamond Knowledge.
• Knowledge of Production processes e.g Goldsmith techniques/polishing/casting/soldering/stone setting/Plating/Hallmarking.
• Jewellery inspection tools e.g loupe/mandrels/calipers
• Quality control standards in the jewellery industry
• Quality Management principles and procedures
• Incoming and in-process quality control techniquesAttention to detail in everything they do.

On the soft skills side, we want passionate people who can work as a team. Communication is at the heart of our organization, and we need collaborative people.

Additional information for internal candidate

Our Values

• Our moto is “People Make the Difference”, we help you reach your potential
• Be Creative and Innovative: your ideas are welcome, and we encourage you to share them
• Deliver Excellence: as a luxury brand, we thrive to deliver the best experience in everything we do
• Cultivate an Entrepreneurial Spirit: we offer a supportive environment to set-up you for success
• We embrace Diversity & Inclusion, and we commit to treating all people with utmost respect, dignity and understanding