Luxury Guest Experience Host & F&B Assistant

Hospitaliti; Thomastown; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Employee Assistance Program

International Hotel discounts

Staff Meal

Uniform Training & Continuous Pro. Dev

Complimentary Health Club Access

Job summary

Mount Juliet Estate, a 5-star luxury resort in Thomastown, invites applications for a Host / Food & Beverage Assistant in its Michelin-starred Lady Helen Restaurant. You will warmly greet guests, manage reservations across outlets, present menus, and coordinate with kitchen and service teams to deliver exceptional dining experiences.

We value experience in luxury hospitality, strong communication, and meticulous organization.

Qualifications

• Previous experience in a luxury hospitality environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask and work under pressure.
• Proficiency in reservation management systems and basic administrative duties.
• Ability to work flexibly across different outlets and shifts, including weekends and holidays.
• Must have a Clean full Driving License.

Responsibilities

• Greet guests and escort them to tables.
• Maintain an organized reservation system across outlets.
• Provide menus and explain offerings, dietary needs, and allergens.
• Assist with guest concerns and special requests promptly.
• Coordinate with kitchen, bar and service teams for smooth operations.
• Support F&B with daily reservations and guest counts.
• Update table plans and floor layouts as needed.
• Maintain reception/host area cleanliness and presentation.

Skills

Guest service

Communication

Organizational skills

Multitasking

Flexibility

Tools

Reservation software

Job description

Mount Juliet Estate, a 5-star luxury resort in Thomastown, invites applications for a Host / Food & Beverage Assistant in its Michelin-starred Lady Helen Restaurant. You will warmly greet guests, manage reservations across outlets, present menus, and coordinate with kitchen and service teams to deliver exceptional dining experiences.

We value experience in luxury hospitality, strong communication, and meticulous organization.