Host / Food & Beverage Assistant

Hollybank Trustees Ltd; Thomastown; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive Pay

Employee Assistance Program

International hotel discounts

Staff meal

Uniform

Job summary

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* resort in Kilkenny. We are seeking a Host / Food & Beverage Assistant for our Michelin-Starred Lady Helen Restaurant to deliver exceptional guest experiences.

Role focuses on greeting guests, managing reservations, and coordinating with kitchen and service teams to ensure smooth dining operations. Experience in luxury hospitality is essential, with flexibility across outlets and shifts including weekends.

Qualifications

• Previous experience in a luxury hospitality environment essential.
• Excellent communication and interpersonal skills with a warm, welcoming personality.
• Proficiency in reservation management systems and basic administrative duties.
• Ability to work flexibly across different outlets and shifts, including weekends and holidays.
• Must have a clean full Driving License.

Responsibilities

• Greet guests and escort to tables for a seamless dining start.
• Manage bookings across multiple outlets with an organized reservation system.
• Present menus and advise on dietary needs and allergens.
• Resolve guest concerns promptly and professionally.
• Coordinate with kitchen and service teams to ensure smooth service.

Skills

Guest service

Communication

Organizational skills

Reservation management

Teamwork

Tools

Reservation system

Job description

Location: On site / Thomastown, Co. Kilkenny, Ireland
job type: Permanent / Full-time
Sector and subsector: Arts | Hospitality
Salary: Negotiable salary

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside.Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.

We have a fantastic vacancy for aHost / Food & Beverage Assistant to join the team in our Michelin-Starred Lady Helen Restaurant.

Duties and Responsibilities of the Role:

Guest Experience & Hosting

• Greet guests warmly upon arrival and escort them to their tables, ensuring a seamless start to their dining experience.
• Maintain an organized and efficient reservation system, managing bookings across multiple outlets.
• Provide menus, introduce guests to the restaurant’s offerings, and answer any queries about the menu, dietary preferences, or allergens.
• Assist in resolving any guest concerns or special requests promptly and professionally.
• Liaise with the kitchen and service team to ensure smooth communication of guest preferences and requests.

F&B Coordination & Administration

• Support the F&B team with the preparation of daily reservations, ensuring accurate guest counts and special requirements.
• Assist in updating table plans and floor layouts based on reservations and walk-ins.
• Coordinate with different departments (kitchen, bar, and service team) to ensure smooth operations during peak service times.
• Manage and monitor inventory of hosting-related supplies, such as menus, table settings, and promotional materials.
• Maintain and update guest profiles and preferences to enhance personalized service.

Service Excellence & Team Collaboration

• Work closely with the Restaurant Managers and F&B team to uphold the highest service standards.
• Provide guidance and training to junior staff on hosting etiquette and reservation management.
• Assist with special event setups and private dining arrangements as needed.
• Maintain cleanliness and presentation of the reception/host area in each outlet.

Requirements for the role:

• Previous experience in a luxury hospitality environment essential.
• Excellent communication and interpersonal skills with a warm, welcoming personality.
• Strong organizational skills with the ability to multitask and work under pressure.
• Proficiency in reservation management systems and basic administrative duties.
• A proactive approach with attention to detail and a passion for exceptional guest service.
• Ability to work flexibly across different outlets and shifts, including weekends and holidays.
• Must have a Clean full Driving License

Benefits Include:

• Competitive Pay
• Employee Assistance Program
• International Hotel discounts
• Staff Meal
• Uniform
• Training & Continuous Professional Development
• Complimentary Health Club Access

Why Join our team?

• Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel.
• Collaborate with a passionate and dynamic team dedicated to excellence.
• Enjoy competitive compensation, benefits, and opportunities for professional growth.
• Shape the future of an iconic brand while creating unforgettable guest experiences.

Mount Juliet Estate is a certified Great Place to Work 2026 and are an equal opportunities employer.