Luxury Estate Guest Services Lead

Hospitaliti; Thomastown; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

International Hotel discounts

Staff Meal

Uniform

Training & CPD

Complimentary Health Club Access

Zusammenfassung

Mount Juliet Estate, a Marriott Autograph Collection property in Thomastown, Ireland, is seeking a Full-Time Guest Services Supervisor. This luxury 5* estate requires proactive leadership to deliver exceptional guest experiences and maintain brand standards.

You will supervise the porter team, coordinate arrivals and departures, and support Front Office during busy periods, while promoting the estate’s facilities and activities.

Qualifikationen

• Full Irish Driver's License is required.
• Available for full-time hours with flexible working schedule.
• Hospitality or guest-facing experience is preferred.
• Cash handling experience and proactive problem solving are desirable.

Aufgaben

• Greet guests warmly and professionally on arrival.
• Coordinate luggage, valet and transportation within the estate.
• Supervise the Guest Porter team and manage daily duties.
• Assist with recruitment, onboarding and performance reviews as needed.
• Support Front Office during peak times and ensure smooth operations.

Kenntnisse

Customer service

Communication

Initiative

Team collaboration

Tools

AV equipment

Computer skills

Cash handling

Jobbeschreibung

Mount Juliet Estate, a Marriott Autograph Collection property in Thomastown, Ireland, is seeking a Full-Time Guest Services Supervisor. This luxury 5* estate requires proactive leadership to deliver exceptional guest experiences and maintain brand standards.

You will supervise the porter team, coordinate arrivals and departures, and support Front Office during busy periods, while promoting the estate’s facilities and activities.