Luxury Beauty Account Manager – Dublin

Puig SL; Dublin; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Entrepreneurial culture

Learning opportunities

International company

Job summary

Puig is seeking an Account Manager to lead our multi-brand fragrance business within Arnotts, Dublin. You will drive retail performance, achieve sales targets, and deliver an exceptional customer experience while bringing the Carolina Herrera brand to life through meaningful conversations and personalised journeys.

You will uphold Puig retail excellence standards, develop strong client relationships, and collaborate with store teams to adapt to promotions and launches.

Qualifications

• Previous experience as a Business Manager, Account Manager, Assistant Store Manager, Key Holder.
• Experience within beauty, fragrance, skincare, or luxury retail industry.
• A commercial mindset with a proven ability to achieve and exceed sales targets.
• A passion for luxury retail and delivering exceptional customer experiences.
• Natural storytelling ability and confidence in creating personalised fragrance journeys.
• Adaptable, resilient, and comfortable managing changing priorities and business needs.
• Self-motivated with the ability to work independently whilst building strong relationships across store teams.
• Professional, polished, and authentic, bringing energy and enthusiasm to every customer interaction.
• Passionate about turning brand heritage and product knowledge into meaningful customer experiences.

Responsibilities

• Achieve individual and account sales targets while driving overall counter performance.
• Deliver exceptional customer experiences that exceed expectations and build loyalty.
• Increase brand awareness and champion the Carolina Herrera brand story.
• Lead by example through outstanding service, product knowledge and commercial focus.
• Develop strong customer relationships and build a loyal client base.
• Create memorable and engaging customer journeys through personalised consultations.
• Ensure Puig retail excellence standards are consistently maintained.
• Adapt quickly to new promotions, launches and retailer-specific activities.
• Manage priorities effectively and work both independently and collaboratively with store teams.
• Monitor opportunities to maximise sales performance and customer engagement.
• Bring the spirit of retail theatre to every interaction, turning consultations into meaningful experiences.

Skills

Account management

Retail sales

Brand storytelling

Customer service

Leadership

Brand knowledge

Storytelling journeys

Relationship building

Job description

Puig is seeking an Account Manager to lead our multi-brand fragrance business within Arnotts, Dublin. You will drive retail performance, achieve sales targets, and deliver an exceptional customer experience while bringing the Carolina Herrera brand to life through meaningful conversations and personalised journeys.

You will uphold Puig retail excellence standards, develop strong client relationships, and collaborate with store teams to adapt to promotions and launches.