Multi Brand Store Manager - Arnotts Dublin

PUIG, S.L.; Dublin; Presencial; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Entrepreneurial culture

Learning opportunities

International company

Descripción de la vacante

Puig is seeking an Account Manager to lead our multi-brand fragrance business within Arnotts, Dublin. You will drive retail performance, achieve sales targets, and deliver an exceptional customer experience while bringing the Carolina Herrera brand to life through meaningful conversations and personalised journeys.

You will uphold Puig retail excellence standards, develop strong client relationships, and collaborate with store teams to adapt to promotions and launches.

Formación

• Previous experience as a Business Manager, Account Manager, Assistant Store Manager, Key Holder.
• Experience within beauty, fragrance, skincare, or luxury retail industry.
• A commercial mindset with a proven ability to achieve and exceed sales targets.
• A passion for luxury retail and delivering exceptional customer experiences.
• Natural storytelling ability and confidence in creating personalised fragrance journeys.
• Adaptable, resilient, and comfortable managing changing priorities and business needs.
• Self-motivated with the ability to work independently whilst building strong relationships across store teams.
• Professional, polished, and authentic, bringing energy and enthusiasm to every customer interaction.
• Passionate about turning brand heritage and product knowledge into meaningful customer experiences.

Responsabilidades

• Achieve individual and account sales targets while driving overall counter performance.
• Deliver exceptional customer experiences that exceed expectations and build loyalty.
• Increase brand awareness and champion the Carolina Herrera brand story.
• Lead by example through outstanding service, product knowledge and commercial focus.
• Develop strong customer relationships and build a loyal client base.
• Create memorable and engaging customer journeys through personalised consultations.
• Ensure Puig retail excellence standards are consistently maintained.
• Adapt quickly to new promotions, launches and retailer-specific activities.
• Manage priorities effectively and work both independently and collaboratively with store teams.
• Monitor opportunities to maximise sales performance and customer engagement.
• Bring the spirit of retail theatre to every interaction, turning consultations into meaningful experiences.

Conocimientos

Account management

Retail sales

Brand storytelling

Customer service

Leadership

Brand knowledge

Storytelling journeys

Relationship building

Descripción del empleo

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Multi Brand Store Manager - Arnotts Dublin

Location: Dublin, IE

Team: Beauty Advisor

Job type: Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well‑known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family‑owned company with a long‑term commitment to our brands and stakeholders.

Who we are

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self‑expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open‑minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity

We have an exciting opportunity for an Account Managerto lead our multi‑brand fragrance business within Arnotts, Dublin, working across our portfolio of Puig brands, including Penhaligon’s.

As an Account Manager, you will be responsible for driving retail performance and achieving sales targets while delivering an exceptional customer experience. You will bring the Carolina Herrera brand to life through meaningful customer interactions, building brand awareness and creating lasting customer loyalty.

You will ensure Puig retail excellence standards are consistently delivered while maintaining the expectations of the retailer you are based in. Through your passion for beauty, storytelling and service, you will create memorable customer journeys that inspire confidence and drive commercial success.

Retail at PUIG is more than a job. It is a career built around people, growth and opportunity. You will develop specialist expertise, strengthen leadership capabilities and gain valuable commercial experience while working with iconic brands in a collaborative and supportive environment.

What you'll get to do

• Achieve individual and account sales targets while driving overall counter performance.
• Deliver exceptional customer experiences that exceed expectations and build loyalty.
• Increase brand awareness and champion the Carolina Herrera brand story.
• Lead by example through outstanding service, product knowledge and commercial focus.
• Develop strong customer relationships and build a loyal client base.
• Create memorable and engaging customer journeys through personalised consultations.
• Ensure Puig retail excellence standards are consistently maintained.
• Adapt quickly to new promotions, launches and retailer‑specific activities.
• Manage priorities effectively and work both independently and collaboratively with store teams.
• Monitor opportunities to maximise sales performance and customer engagement.
• Bring the spirit of retail theatre to every interaction, turning consultations into meaningful experiences.

We'd love to meet you if you have

• Previous experience as a Business Manager, Account Manager, Assistant Store Manager, Key Holder, or similar leadership role.
• Experience within the beauty, fragrance, skincare, or luxury retail industry.
• A commercial mindset with a proven ability to achieve and exceed sales targets.
• A passion for luxury retail and delivering exceptional customer experiences.
• Natural storytelling ability and confidence in creating personalised fragrance journeys.
• Adaptable, resilient, and comfortable managing changing priorities and business needs.
• Self‑motivated with the ability to work independently whilst building strong relationships across store teams.
• Professional, polished, and authentic, bringing energy and enthusiasm to every customer interaction.
• Passionate about turning brand heritage and product knowledge into meaningful customer experiences.

We welcome Creators Of All Kinds.

What you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.