Lux Front Desk Receptionist | Dublin

RIU Hotels group.; Dublin; Hybrid; EUR 29,000 - 36,000; Full time

Job summary

RIU Hotels & Resorts in Dublin seeks a friendly and professional Receptionist to join the dynamic team at our luxury property. The role is key to maintaining high hospitality standards and delivering an exceptional guest experience.

Candidates should be proactive, customer-oriented, and prepared to handle a busy front desk. Minimum 2 years in front office at a luxury hotel is preferred, with strong English communication and basic computer skills. 40-hour week on site.

Qualifications

• Minimum 2 years front office experience in a luxury hotel setting.
• Fluency in written and spoken English essential; multilingualism is a plus.
• Basic computer proficiency and familiarity with hotel management software.
• Strong communication and interpersonal skills; ability to handle a busy reception area

Responsibilities

• Greet and welcome guests with a friendly and hospitable demeanor.
• Manage check-in and check-out processes efficiently.
• Address guest inquiries and concerns promptly and professionally.
• Coordinate with other departments to ensure a seamless guest experience.
• Maintain a tidy and organized reception area.
• Handle phone calls and emails from guests and prospective clients.

Skills

Communication

Multitasking

Attention to detail

Tech proficiency

Job description

RIU Hotels & Resorts in Dublin seeks a friendly and professional Receptionist to join the dynamic team at our luxury property. The role is key to maintaining high hospitality standards and delivering an exceptional guest experience.

Candidates should be proactive, customer-oriented, and prepared to handle a busy front desk. Minimum 2 years in front office at a luxury hotel is preferred, with strong English communication and basic computer skills. 40-hour week on site.