Lux Front Desk Specialist — Guest Experience

Minor Hotels Europe and Americas; Dublin; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Premium Sunday rates

Refer a Friend €500 bonus

Employee room rates worldwide

Unlimited eLearning access

Long service holiday entitlement

Meals on duty

Employee recognition awards

Mental health support

Uniforms provided

Job summary

Anantara The Marker Dublin Hotel is recruiting a Receptionist to join the Front Office team in Dublin. The role requires delivering a high level of guest service with a confident, professional demeanor.

You will help with check-in/check-out, handle guest inquiries and ensure the reception area remains welcoming and efficient. Benefits include competitive rates for Sunday work, a Refer a Friend bonus, worldwide employee room rates, and access to the hotel's eLearning platform.

Qualifications

• Experience delivering high levels of guest service.
• Strong verbal and written communication.
• Ability to stay calm and composed in busy periods.

Responsibilities

• Welcome guests with a warm, professional greeting.
• Answer phone calls and emails promptly and courteously.
• Assist with check-in/check-out and guest inquiries.
• Maintain reception area clean and organized.
• Support other front office tasks as needed.

Skills

Customer service

Communication skills

Professionalism

Job description

Anantara The Marker Dublin Hotel is recruiting a Receptionist to join the Front Office team in Dublin. The role requires delivering a high level of guest service with a confident, professional demeanor.

You will help with check-in/check-out, handle guest inquiries and ensure the reception area remains welcoming and efficient. Benefits include competitive rates for Sunday work, a Refer a Friend bonus, worldwide employee room rates, and access to the hotel's eLearning platform.