Luggage Porter - Door Person

Niche Hotels Unlimited Company; Ireland; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Special hotel rates

Recognition scheme

Meals on duty

Talent referral bonus

Team events and celebrations

Pension scheme

Life assurance

Wellbeing support

Training and progression

Job summary

Leonardo Hotels, LGG - The g Hotel & Spa's Limited Edition collection, is hiring a Luggage Porter in Ireland. You’ll welcome guests, build rapport, and ensure a smooth arrival and departure, working within the Guest Relations team.

Responsibilities include guiding guests with local recommendations, assisting with luggage, and supporting guests' requests. A Valid EU driving license and excellent customer service are required.

Qualifications

• Valid EU driving license.
• Excellent customer service skills.

Responsibilities

• Build rapport with guests during their stay to ensure a great experience.
• Take luggage to guests' rooms and assist with heavy items.
• Serve as a point of contact for guests for local recommendations.
• Work with the Guest Relations team to fulfill guest requests.

Skills

Excellent customer service

Interpersonal skills

Valid EU driving license

Job description

LGG - The g Hotel & Spa is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio. Be Yourself – Be a Bold Team Player– Be Leonardo As a Luggage Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to exceed our guests’ expectations. You will provide a seamless arrival and departure experience to all our guests, working as part of a vibrant Guest Relations team. Take a deep breath because you’ll be stepping into a busy role!

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Luggage Porter you will:

• Be yourself!
• Build rapport with our guests during their stay to ensure they have a great stay with us
• Act as a point of contact for guests if they are looking for local recommendations- a good knowledge of the city will help!
• Take luggage to guests’ rooms and help with any heavy items
• Work as part of the Guest Relations team to deliver on guests’ requests

Requirements:

• Valid EU driving license
• Excellent customer service skills

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! Our Story

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us! Some of the perks our Luggage Porter - Door Person could enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops Talent referral scheme Thank You Week: from ice cream trucks to yoga classes and lots in between! Wellbeing Calendar Ongoing job-related training programmes with clear paths for progression

Why come join us as a Luggage Porter - Door Person?

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.