Life Sciences Cloud Success Manager — Trusted Advisor

Leadout Capital; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

Leadout Capital is seeking a Success Manager Life Sciences to partner with customers, guiding adoption of Salesforce across pharma, biotech and medical devices. You will bridge business and regulatory needs (GxP, 21 CFR Part 11) with cloud solutions to drive value and compliant outcomes.

You will build executive relationships, advocate for customers, and work with Salesforce executives to navigate complex governance, change management, and product enablement on a global scale.

Qualifications

• 7–10 years of Life Sciences, Pharmaceutical, Biotech, or MedTech industry experience.
• Deep LoB/domain expertise across one or more lines of business.
• Strong consulting skills with a track record as a trusted advisor to drive business value.
• Ability to drive conversations at the C-level and handle objections.

Responsibilities

• Understand client goals, assess capabilities, and recommend actions to accelerate business and technology objectives.
• Develop knowledge of customers' Salesforce implementations and evangelise cloud capabilities.
• Guide organizational strategy, governance and change processes aligned with customer needs.
• Demonstrate Salesforce product knowledge to align platform features with business priorities.
• Identify risks and work with teams to mitigate and ensure goal achievement.
• Create adoption paths with current vs. target states and timelines.

Skills

Life Sciences domain expertise

Trusted Advisor

C-level communication

Salesforce knowledge

Education

Degree or equivalent experience

Tools

Salesforce CRM

Job description

Leadout Capital is seeking a Success Manager Life Sciences to partner with customers, guiding adoption of Salesforce across pharma, biotech and medical devices. You will bridge business and regulatory needs (GxP, 21 CFR Part 11) with cloud solutions to drive value and compliant outcomes.

You will build executive relationships, advocate for customers, and work with Salesforce executives to navigate complex governance, change management, and product enablement on a global scale.