Level 2 IT Support Engineer – Onsite in Dublin (Contract)

Pearson Carter; Dublin; On-site; EUR 33,000 - 48,000; Full time

Job summary

Pearson Carter are working with a global client based in Dublin who are seeking a Level 2 Support Engineer to join their team on a contract basis. This role is onsite in Dublin and involves supporting Windows desktop environments while acting as the primary contact for IT tickets in a busy IT team within the healthcare sector.

The successful candidate will also be responsible for preparing IT hardware for users, troubleshooting account and application issues, and rolling out new software as part

Qualifications

• 2 years supporting Microsoft Windows desktop environments.
• Experienced acting as a point of contact for IT tickets, requests and issues that are assigned to the team.
• Familiarity with performing IT tasks such as preparing IT hardware for the user community, troubleshooting account and application issues, rolling out new software.

Skills

Windows desktop support

IT ticketing

Hardware provisioning

Software deployment

Job description

Pearson Carter are working with a global client based in Dublin who are seeking a Level 2 Support Engineer to join their team on a contract basis. This role is onsite in Dublin and involves supporting Windows desktop environments while acting as the primary contact for IT tickets in a busy IT team within the healthcare sector.

The successful candidate will also be responsible for preparing IT hardware for users, troubleshooting account and application issues, and rolling out new software as part