Les Clefs dOr Luxury Concierge - Dublin

Minor Hotels Europe and Americas; Dublin; On-site; EUR 32,000 - 43,000; Full time

Job summary

Anantara The Marker Dublin Hotel in Dublin is seeking an experienced Concierge to join our luxury front office team in early 2026. This role involves arranging dining reservations, transport, and local recommendations, delivering a flawless guest experience.

You will be the main contact for guests, coordinating with departments, and coordinating with suppliers to meet special requests. Must be a Les Clefs d'Or member and eligible to work in Ireland.

Qualifications

• Member of Les Clefs d'Or is required.
• Must have right to work in Ireland / EU full-time.
• Experience in luxury hotel front office preferred.

Responsibilities

• Be responsible for the concierge knowledge and information of the entire front office team.
• Work with the hotel’s designated suppliers in line with, the hotel agreed SOP’s and procedures.
• Deliver an outstanding luxury concierge experience to all guests.
• Work with and support the guest services team to deliver LQA standards.
• Have great organisation and communication skills.
• Be the key point of contact for guests for enquires and leisure bookings such as restaurants and tours.
• Provide guests with information about attractions, facilities, services and activities in and outside of the property.
• Coordinate with respective departments and ensure special requests from guests are met.
• Offer all guests assistance with Valet Parking and provide luggage assistance.
• To provide support to the reception team by answering telephones and light reception duties such as check-in and check-out when required.
• Complete all tasks on the checklist which is subject to regular updates.
• Work and support the Front of House Management team to complete all guest-related tasks and respond to guest queries.
• Communicate with all departments about any special activities and events taking place in the city.

Skills

Concierge knowledge

Communication skills

Organisational skills

Guest relations

Valet parking

Reception duties

Check-in/check-out

Job description

Anantara The Marker Dublin Hotel in Dublin is seeking an experienced Concierge to join our luxury front office team in early 2026. This role involves arranging dining reservations, transport, and local recommendations, delivering a flawless guest experience.

You will be the main contact for guests, coordinating with departments, and coordinating with suppliers to meet special requests. Must be a Les Clefs d'Or member and eligible to work in Ireland.