Leisure Centre Operations Lead — Pool & Guest Experience

Faithlegg; Waterford; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

FBD Hotels & Resorts Employee, Family&

Employee assistance program

Discounted Leisure Centre Membership

Paid Wedding Day Off

Discounted Golf Membership

Discounted Treatment Suites

Meals on duty

Uniform

Personal Retirement Savings Account or

Job summary

The Leisure Centre Duty Manager at Faithlegg oversees the Estuary Leisure Club's day-to-day operations with a strong focus on pool operations, guest safety and hygiene standards. You will support the Leisure Centre Manager to deliver exceptional experiences and achieve financial targets across all facilities including pool, spa and gym.

The ideal candidate will have supervisory experience in hotel leisure or pool environments and hold NSSPC, IWS/ILAM lifeguard qualifications, plus strong

Qualifications

• Supervisory experience in a hotel leisure centre or pool environment.
• Strong knowledge of pool plant operations and health & safety standards.
• IWS/ILAM Pool Lifeguard or equivalent qualification.
• National Swimming and Spa Pool Certificate (NSSPC).
• NCEHS/NCEF Fitness Instructor qualification or equivalent desirable.
• Excellent communication, leadership and organisational skills.
• Flexible shifts including evenings and weekends.
• Passion for fitness and guest service.
• High level of computer literacy.

Responsibilities

• Oversee daily operations of the leisure centre ensuring excellent customer service at all times.
• Supervise poolside operations including water quality testing, pool plant monitoring, hygiene compliance and lifeguard standards.
• Ensure all leisure areas and facilities are cleaned and maintained to a high standard.
• Support and supervise leisure centre team members and assist with training and development.
• Deliver swimming lessons where required.
• Promote memberships, fitness programmes and hotel leisure services to maximise revenue.
• Assist in controlling departmental costs, stock management and budget targets.
• Maintain compliance with Health & Safety and hotel policies.
• Handle guest and member queries professionally and efficiently.
• Support the Leisure Centre Manager with planning and ad hoc tasks.

Skills

Pool operations knowledge

Leadership

Communication

Organisational skills

Computer literacy

Flexibility

Guest service

Education

IWS/ILAM Pool Lifeguard or equivalent qualification

National Swimming and Spa Pool Certificate (NSSPC)

NCEHS/NCEF Fitness Instructor qualification or equivalent

Job description

The Leisure Centre Duty Manager at Faithlegg oversees the Estuary Leisure Club's day-to-day operations with a strong focus on pool operations, guest safety and hygiene standards. You will support the Leisure Centre Manager to deliver exceptional experiences and achieve financial targets across all facilities including pool, spa and gym.

The ideal candidate will have supervisory experience in hotel leisure or pool environments and hold NSSPC, IWS/ILAM lifeguard qualifications, plus strong