Lease End & Trade Auction Executive

Drivalia; Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

Drivalia in Ireland seeks a Trade Sales Co-ordinator for the Remarketing team to manage lease-end to sale via our trade auction platform. You will coordinate transport, valuation, and invoicing, while building strong relationships with trade customers and drivers to maximise auction profitability.

The role requires motor industry experience, accuracy in vehicle appraisal, and excellent customer service skills, with a proactive, organised approach to daily tasks and process compliance.

Qualifications

• Experience in the motor industry is essential, ideally in a technical/mechanical role.
• Ability to accurately appraise vehicles for body/mechanical issues.
• Excellent knowledge of various makes and models is advantageous.
• Strong interpersonal skills to deliver excellent customer service and maintain relationships.
• Ability to multitask and work efficiently under pressure.
• Organised, proactive and capable of following processes precisely.

Responsibilities

• Organize and liaise with transport agents to collect vehicles and return within SLA.
• Coordinate with valeting to present vehicles for photographs and weekly auctions.
• Handle lease end appraisal and issue customer costs with accurate vehicle descriptions.
• Operate the AI appraisal tool to support successful operations.
• Process lease end costs, issue invoices, and manage vehicle ownership changes within SLA.
• Manage vehicles listed in weekly auctions to maximise profitability per unit.
• Prepare clear auction lists for trade customers within SLA.
• Grow driver sales and onboard new trade customers to increase auction buyers.
• Ensure payment and vehicle collection processes with trade customers are timely.
• Ensure paperwork and systems updates follow procedures and are compliant.
• Collaborate with the Retail Sales Manager to highlight stock for the retail unit.

Skills

Interpersonal skills

Multitasking

Administrative skills

Team player

Tools

Computer skills

Job description

The Trade Sales Co-ordinator will be part of the Remarketing team which is dedicated to delivering a customer-focused, high-quality service to our clients & trade customers. The role focuses on all factors from when the vehicle comes to lease end through to being sold through our trade auction. The role involves managing external relationships with our trade customers, individual drivers and fleet contacts regarding lease end costs.

Key Responsibilities:

• Organize and liaise with transport agents to ensure vehicles are collected from the customer and returned in a timely manner within SLA agreed
• Liaise with the valeting team to ensure vehicles are presented properly to be photographed, appraised presented appropriately for weekly auction
• Take responsibility of lease end appraisal to ensure that the customer costs are correctly issued, and vehicles are described correctly to build confidence within our trade customers and limit the number of issues arising with trade customer after the sale is completed
• Take responsibility of our AI appraisal tool to ensure full operational success
• Complete all necessary lease end cost processing, vehicle sale invoicing, vehicle change of ownership within the agreed SLA
• Manage the vehicles which are listed in our weekly auction to ensure maximum profitability per unit
• Manage the listing to ensure a clear definitive auction list is issued on our auction platform to our trade customers within the SLA agreed
• Manage and grow the volume of driver sales
• Build relationships with existing trade customers and successfully onboard new trade customers to grow the volume of buyers who operate on our auction platform
• Manage our trade customers who were successful in each auction to ensure payment received and collection of vehicles in a timely manner
• Ensure all paperwork and system updates are completed in line with procedures and compliant with our process
• Work alongside our retail Sales Manager to ensure correct stock is highlighted for our retail unit

Key Requirements:

• Previous experience in the motor industry is essential, ideally within a technical/mechanical related role
• Ability to accurately appraise vehicles to identify body work or mechanical issues
• Excellent product knowledge of various makes and models is advantageous
• Strong interpersonal skills to deliver excellent customer service and build and maintain internal and external relationships
• Ability to multitask and work efficiently under pressure
• Professional, courteous, calm, and efficient demeanour
• Good administrative and computer skills with a high standard of accuracy
• Initiative-taking, positive individual with drive, enthusiasm, and commitment
• Ability to work and contribute within a team environment in a proactive way
• Highly organised with the ability to follow the correct process with tasks is a must