Buyer Experience Executive

TradeBid; Dublin; Hybrid; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Drive Inc. in Dublin is seeking a dynamic Buyer Experience Executive to join our TradeBid team and drive growth across Ireland. Hybrid working is in place, reporting to the Head of Negotiations.

You will lead daily buyer outreach, negotiate auction close deals, build trusted client relationships, and collaborate with internal teams to ensure service excellence and growth.

Qualifications

• Excellent communication skills and professional phone manner.
• Ability to negotiate deals to convert them into sales.
• Strong interpersonal skills and ability to communicate confidently at all levels.
• Proactive and able to stay ahead in a changing environment.
• Proficient in Microsoft Office (Outlook, Excel, Word).

Responsibilities

• Promote and sell existing service offerings to our customers.
• Manage the daily buyer outreach strategy to increase bidders and buyers.
• Handle daily auction close negotiations to increase vehicle sale rates.
• Develop trusted relationships with existing customers.
• Acquire a thorough understanding of key customer needs and requirements.
• Exhibit a growth mindset aligned with company objectives.
• Serve as a link between customer and internal teams.
• Resolve customer issues promptly.
• Assist in development and implementation of marketing plans as required.
• Provide timely feedback to senior management regarding performance.
• Adhere to all company policies, procedures and ethics codes and ensure they are communicated.
• Ensure that the CRM platform is fully updated and managed daily.

Skills

Communication

Negotiation

Interpersonal skills

Proactivity

MS Office

Job description

Drive Inc. is a Dublin based technology company comprising of two of Irelands fastest growing automotive brands – TradeBid & Nevo.

Following our acquisition by America’s leading wholesale automotive auction marketplace for buyers and sellers, ACV Auctions, we are growing our team rapidly to offer a truly nationwide business in Ireland.

TradeBid is Ireland’s most advanced digital trade marketplace that allows car dealerships, manufacturers & lease companies to buy and sell trade vehicles with over 1,500 trusted dealerships on the platform. TradeBid condition assesses the car using AI technology as well as a full history check per vehicle allowing potential buyers across the country to bid and buy with certainty without the need to take time out of the showroom to physically assess stock. TradeBid also provide stocking finance, seamless and fast transport and makes payment for the vehicle as seller or buyer a very simple process.

We are looking for a passionate, dynamic, Buyer Experience Executive to join our TradeBid team in the Republic of Ireland. This is a fantastic opportunity for an energetic individual to join a successful automotive technology company and be an integral part of our exponential growth. You will report directly to the Head of Negotiations based out of our Dublin offices and hybrid working is currently in place. You will be responsible for the development and performance of key buyer accounts aiming to achieve maximum profitability/growth in line with company vision and goals.

The successful candidate for this role should possess excellent communication skills and enjoys negotiation. The role will be very fast paced and will require a focus on daily auction closing and clear collaboration with the other business units within the company.

Buyer Experience Executive Responsibilities:

• Experience in automotive or tech sales is a plus but not required.
• Promote and sell existing service offerings to our customers.
• Manage the daily buyer outreach strategy to increase bidders and buyers.
• Handle daily auction close negotiations to increase vehicle sale rates.
• Developing trusted relationships with existing customers.
• Acquire a thorough understanding of key customer needs and requirements.
• Exhibit a growth mindset that are in line with company objectives.
• Serve as a link between customer and internal teams.
• Resolve any issues that the customer may have.
• Assist in the development and implementation of marketing plans as required.
• Provide timely feedback to senior management regarding performance.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
• Ensure that the CRM platform is fully updated and managed daily.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.

About You

• Excellent communications skills and professional phone manner.
• Ability to negotiate deals to convert them into sales and turn the sales into long term strategic business.
• Strong interpersonal skills and ability to communicate confidently at all organisational levels and with clients.
• Ability to be proactive and stay ahead in a constantly changing environment.
• Proficient in Microsoft suite of products (Outlook, Teams, Excel, PowerPoint, Word).

Join a great place to work: https://greatplacetowork.ie/certified-organisations/acv-auctions

Drive Inc. Group is an equal opportunity employer and does not discriminate against race, gender identity or expression, age, colour, marital status, religion, sexual orientation, genetic information, or any other characteristic protected by applicable laws, regulations and ordinances or any other characteristic protected by applicable laws, regulations and ordinances.