Lead, Tech Service Delivery & Governance

Prudential Financial, Inc.; Letterkenny; Híbrido; EUR 65.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Health Insurance

Annual Leave: 23 days

Pension contributions 8%

Annual Bonus Programme

Life Assurance

Resumo da vaga

PGIM Ireland seeks a Lead, Business Management to support governance and delivery of foundational technology services. You will partner with architecture, engineering, security and business stakeholders to translate needs into roadmaps and execution plans.

You’ll define operating models, cadence and reporting, while coordinating across infrastructure, cloud, identity, network, and compliance teams. 6-month term with hybrid 2/3 days in Letterkenny office.

Qualificações

• 5+ years in technology service delivery or related management roles.
• Experience in large, matrixed enterprises with multiple stakeholders.
• Knowledge of service governance, change and incident processes.
• Ability to coordinate diverse technical teams and stakeholders.

Responsabilidades

• Deliver governance and operational oversight of foundational infrastructure services.
• Collaborate with architects, engineers, vendors and security teams to improve outcomes.
• Translate business needs into technology roadmaps, backlogs and plans.
• Coordinate across multiple IT domains to drive cross-functional delivery.
• Develop executive reports, dashboards and governance materials.
• Manage product ownership activities including backlog and roadmaps.

Conhecimentos

Delivery governance

Stakeholder management

Executive communication

Multi initiative leadership

Analytical problem solving

Independent work

Agile/ITIL familiarity

Ferramentas

ServiceNow

Jira

Power BI

Power Automate

PowerShell

Nexthink

Descrição da vaga

PGIM Ireland seeks a Lead, Business Management to support governance and delivery of foundational technology services. You will partner with architecture, engineering, security and business stakeholders to translate needs into roadmaps and execution plans.

You’ll define operating models, cadence and reporting, while coordinating across infrastructure, cloud, identity, network, and compliance teams. 6-month term with hybrid 2/3 days in Letterkenny office.