Lead, Tech & Operations Management (6-Month Contract)

Prudential Ins Co of America; Letterkenny; Híbrido; EUR 70.000 - 110.000; Tempo integral

Resumo da vaga

PGIM, the global asset management arm of Prudential, is seeking a Lead, Business Management to support delivery, governance, and improvement of foundational technology services. This role partners with PGIM Technology leadership, global teams, stakeholders, security partners, vendors, and platform teams to drive outcomes, governance, and execution across strategic priorities.

Based in Letterkenny with a 6-month fixed-term contract, the role requires strong cross-functional collaboration and

Qualificações

• Minimum 5 years in technology service delivery or related areas.
• Experience in large, matrixed enterprise environments with multiple stakeholders.
• Strong understanding of IT services, operation models, change and incident governance.
• Proven ability to manage multiple initiatives and escalations.
• Strong written and verbal communication for executive summaries and business updates.
• Experience coordinating technical teams, stakeholders, vendors, and service owners.
• Analytical, problem-solving, and follow-through skills.
• Ability to operate independently and drive structure in ambiguity.

Responsabilidades

• Support delivery, governance, and operational oversight of foundational infrastructure technology services.
• Partner with service owners, architects, engineers, vendors, security teams, and stakeholders to improve outcomes.
• Translate business needs into technology requirements, roadmaps, backlogs, and execution plans.
• Coordinate across infrastructure, cloud, workplace, identity, network, security, and applications teams.
• Help define and mature service management processes, operating models, and governance cadences.
• Support product ownership activities, including backlog management and roadmaps.
• Evaluate solution options with architecture and engineering teams for new or changed services.
• Coordinate security, risk, audit, resiliency, and control-related activities.

Conhecimentos

Technology service delivery

Matrixed environments

Executive communication

Coordinate technical teams

Analytical problem-solving

Ferramentas

Microsoft 365

Azure

SharePoint

Windows Server

Descrição da vaga

PGIM, the global asset management arm of Prudential, is seeking a Lead, Business Management to support delivery, governance, and improvement of foundational technology services. This role partners with PGIM Technology leadership, global teams, stakeholders, security partners, vendors, and platform teams to drive outcomes, governance, and execution across strategic priorities.

Based in Letterkenny with a 6-month fixed-term contract, the role requires strong cross-functional collaboration and