KYC Quality Control Analyst

Delta Capita; Dublin; On-site; EUR 55,000 - 75,000; Full time

Job summary

Delta Capita in Dublin is seeking a KYC Quality Control Analyst to lead a small to mid-size team of KYC analysts, sign off files, and ensure adherence to SLAs. The role requires KYC SME experience across multiple jurisdictions with a hands-on, client-facing approach.

The role is a fixed-term contract to 31 December 2026, onsite at the client’s Dublin office two days per week, with occasional presence at Delta Capita’s Dublin office as needed.

Qualifications

• 5+ years AML/KYC/Financial crime experience in banking or financial services.
• Experience reviewing complex corporate KYC including CDD and EDD.
• Experience with complex entity/ownership structures: corporates, funds, SPVs, trusts.
• Strong understanding of AML/CTF and sanctions risk with a risk-based approach.
• ICA/ACAMS qualification is desirable but not essential.
• Experience using Fenergo is desirable.

Responsibilities

• Sign off / QC for KYC files and ensure SLAs are met.
• Ensure quality of team outputs and provide training/guidance.
• Act as first contact for escalations and provide solutions.
• Serve as SME for KYC across jurisdictions and entity types.
• Engage with stakeholders to deliver project work within SLAs.
• Capacity management and prioritisation of work.
• Define procedures and drive continuous improvement.
• Identify material trends for quality and cycle-time improvements.
• Promote Delta Capita values and team culture.

Skills

KYC sign-off

Leadership

Stakeholder mgmt

KYC SME

Team guidance

Tools

Fenergo

Job description

KYC Quality Control Analyst

Dublin

Fixed Term Contract - until 31/12/2026

We are looking for a Quality Control (QC)/Subject Matter Expert (SME) Team Lead to join our Client Lifecycle Management (CLM) Managed Service Business. You will be responsible for the management of a small to medium sized group of KYC analysts, signing off KYC files to meet client specific SLAs, and operational execution and efficiency. This role requires an individual to be a KYC SME across a range of jurisdictions and entity types, to have experience of delivering high-quality work within project deadlines, and the proven ability to apply a consistent approach to KYC processes whilst adhering to regulatory requirements and client procedures.

This role requires an experienced KYC / AML team lead, with demonstrable leadership, operational and KYC experience. Strong communication skills and a passion for client service excellence are also required as the role is client facing.

The preferred candidate will demonstrate an entrepreneurial spirt with a 'hands on' pragmatic and flexible approach as we develop this fast-growing part of our business.

Key Responsibilities:

• Performing sign off/QC for KYC files and responsible for ensuring KYC records, screening, client outreach and any other client requirements are completed in line with client expectations and contractual service level agreements (SLAs)
• Ensuring the quality of the team’s KYC files and any other output is of a high standard and delivering training and guidance where needed to ensure this
• Acting as first point of contact for escalations and issues from the team and providing solutions / guidance
• Acting in an SME capacity for the team
• Proactively engaging with key stakeholders to deliver project work within agreed SLAs
• Capacity management, including prioritisation
• Assisting in defining procedures, processes, standards and best practices to ensure efficiency / continuous improvement
• Working with the team to identify any material trends for ongoing quality and cycle time improvement
• Promoting and developing a strong culture within the team and embedding the Delta Capita values.

Essential Skills/Experience

• 5+ years AML/KYC / Financial Crime experience within banking or financial services.
• Strong experience reviewing complex corporate and institutional KYC, including CDD and EDD.
• Experience across complex entity and ownership structures, including corporates, financial institutions, funds, private equity, SPVs and trusts.
• Strong understanding of AML, CTF and sanctions risk, with a practical, risk-based approach.
• Ideally previous KYC Quality Control / Quality Assurance experience.
• Strong stakeholder management skills, with the confidence to challenge, escalation and defend QC decisions.
• Experience identifying recurring quality issues and driving process/control improvements.
• Exposure to EMEA regulatory requirements, particularly UK/EU; FCA/EBA knowledge beneficial.
• Audit, regulatory review or remediation experience desirable.
• ICA / ACAMS qualification is desirable, but not essential.
• Experience using Fenergo is desirable, but not essential.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is an initial fixed term contract until 31st Dec 2026. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks.

For this role a valid working permit for the Ireland is mandatory.

Expectations regarding hybrid working:

As a Service Provider and Consulting firm, our working arrangements align with our clients' requirements. For this assignment, successful candidates will be required to work onsite at our client's office in Dublin 2, a minimum of 2 days per week. Occasional attendance at Delta Capita's Dublin office may also be required, depending on business needs.

Who We Are:

Delta Capita Group is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non differentiating services.

Our 3 offerings are:

• Managed Services
• Consulting
• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.