Regional KYC Operations Manager

Northern Trust; Ireland; On-site; EUR 90,000 - 120,000; Full time

Job summary

Northern Trust seeks a Regional KYC Operations Manager in Limerick, Ireland, to provide senior leadership for AML/KYC activities. You will oversee onboarding, reviews, and client exits, ensuring compliance with global and local requirements, governance and control standards.

The role partners with Compliance, Risk, Audit, and Legal to support audits and regulatory examinations. The ideal candidate brings 5+ years in AML/KYC operations within financial services, with strong leadership, risk

Qualifications

• Extensive experience in AML/KYC operations within financial services (5+ years).
• Deep expertise in AML/KYC regulations, global regulatory frameworks, and industry best practice.
• Strong understanding of AML/KYC operating models, governance frameworks, and first line risk ownership.
• College or university degree and/or equivalent relevant professional experience.

Responsibilities

• Provide strategic direction for KYC operations in Limerick, aligning with global AML strategy.
• Act as accountable owner for AML/KYC services from Limerick with governance and controls.
• Oversee end-to-end KYC delivery across onboarding, periodic reviews, event-driven reviews, and client exits.
• Ensure high-quality KYC reviews meeting SLAs, KPIs, standards, and regulatory expectations.
• Maintain accountability for AML risk associated with services from Limerick; identify, assess, mitigate, escalate.
• Ensure compliance with global AML regulatory requirements across jurisdictions supported by Limerick teams.
• Partner with Compliance, Risk, Audit, and Legal to support audits and examinations.
• Oversee regulatory change adoption impacting KYC processes.

Skills

Leadership

Stakeholder management

Regulatory knowledge

People management

Strategic thinking

Communication

Risk management

Education

Bachelor's degree or equivalent

Job description

Role Overview

Northern Trust is seeking a Regional KYC Operations Manager to provide senior leadership and oversight of all AML and KYC activities delivered from Limerick.

The role sits within the enterprise First Line of Defence (1LOD) AML function and operates as the senior Limerick based AML leader, partnering closely with Global AML Leadership, Compliance, Risk, Audit, and business stakeholders.

This position is accountable for the strategic leadership, governance, and performance oversight of AML/KYC onboarding, periodic reviews, event-driven reviews, and client exits, ensuring delivery meets global and local regulatory requirements, internal policy standards, and enterprise control expectations.

Key Responsibilities

• Provide strategic direction for KYC operations in Limerick, ensuring alignment with Northern Trust’s global AML strategy, regulatory expectations, and enterprise risk appetite.
• Act as the accountable owner for AML/KYC services delivered from Limerick, ensuring appropriate governance, controls, escalation mechanisms, and management oversight.
• Oversee end-to-end KYC delivery across onboarding, periodic reviews, event-driven reviews, and client exits.
• Ensure consistent, high quality KYC reviews across all teams, meeting agreed SLAs, KPIs, quality standards, and regulatory expectations.
• Maintain accountability for AML risk associated with services delivered from Limerick, ensuring risks are identified, assessed, mitigated, and escalated appropriately.
• Ensure compliance with global AML regulatory requirements across all jurisdictions supported by Limerick based teams.
• Partner closely with Compliance, Risk, Audit, and Legal to support internal audits, regulatory examinations, and assurance activities.
• Oversee implementation of regulatory change impacting KYC processes, ensuring timely, consistent, and effective adoption.
• Provide oversight of workload distribution, capacity planning, and resourcing to support business growth, regulatory change, and volume fluctuations.
• Ensure effective issue management, root cause analysis, and sustainable remediation of control gaps or performance issues.
• Lead, develop, and mentor KYC leaders, including Team Leads and equivalent roles, building a strong leadership pipeline.
• Set clear performance expectations, objectives, and accountability frameworks for management teams.
• Drive talent development, succession planning, and retention strategies for critical KYC roles in Limerick.
• Build and maintain strong stakeholder relationships.
• Act as a senior escalation point for complex, high risk, or sensitive KYC matters.
• Represent Limerick AML operations in global governance forums, senior leadership committees, and regulatory driven initiatives as required.
• Support global initiatives to enhance AML/KYC operating models, technology adoption, and process efficiency to end AML/KYC delivery across onboarding, periodic reviews, event-driven reviews, and client exits.

The ideal candidate should have a fair amount of the following skills & experience:

• Extensive experience in AML/KYC operations within financial services (5 years plus)
• Deep expertise in AML/KYC regulations, global regulatory frameworks, and industry best practice.
• Strong understanding of AML/KYC operating models, governance frameworks, and first line risk ownership.
• Proven senior leadership capability with strong people management and talent development experience.
• Experience engaging with auditors, and senior compliance stakeholders preferred.
• Strong stakeholder management, communication, and influencing skills.
• Strategic thinker with strong execution capability and operational discipline.
• Strong risk management mindset with the ability to manage complex issues.
• College or university degree and / or equivalent relevant professional experience

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment. Northern Trust is unable to provide employment permit sponsorship for this role, including Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.