Key Account Manager

Arthur Mallon Foods; Ulster; On-site; EUR 55,000 - 75,000; Full time

Job summary

Arthur Mallon Foods is seeking a proactive Key Account Manager to own key retail and foodservice accounts in Ireland, driving growth and delivering innovative solutions that add value while hitting ambitious sales targets. You will build strong customer partnerships, develop account plans, and spearhead an export strategy to grow sales across the UK and Europe.

Collaboration with marketing, product development, and planning teams is essential to tailor solutions and maximize volume, revenue, and

Qualifications

• Proven track record in B2B sales and account management in FMCG/food industrypreferred.
• Strong negotiation and closing skills with a customer-first mindset.
• Experience using CRM tools to manage sales processes and pipelines.

Responsibilities

• Manage a portfolio of key retail food partners and sustain long-term relationships.
• Achieve or exceed sales targets and KPIs across assigned accounts and territories.
• Develop account plans to maximise retention, volume, revenue and margin.
• Identify and pursue new business opportunities within existing accounts.
• Assist in developing and implementing an export strategy for UK and Europe.

Skills

B2B sales

Account management

Negotiation

Communication

Sales data analysis

CRM tools

Time management

MS Office

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Job description

With the recent move into our customer-focused Centre of Excellence-built around strong employee experience, you will take ownership of key retail and foodservice accounts and play a pivotal role in driving business growth. As Key Account Manager, you'll build strong customer partnerships, uncover new opportunities, and deliver innovative solutions that add value for our customers while achieving ambitious sales targets. This is an exciting opportunity to make a real impact, influence business strategy, and contribute to the continued success Arthur Mallon Foods.

Key Responsibilities:

• Manage a portfolio of key retail food partners, maintaining strong, long-term relationships.
• Achieve or exceed sales targets and KPIs across assigned accounts and territories.
• Develop account plans to maximize customer retention and drive incremental volume, revenue and margin.
• Identify and pursue new business opportunities within existing accounts.
• Assist in the development and implement an export strategy, to grow sales across the UK and Europe.
• Collaborate with marketing and product development teams to tailor solutions to customer needs.
• Analyse market trends, customer feedback, and competitor activities to adjust strategies.
• Negotiate contracts, pricing, and terms in accordance with company guidelines.
• Work cross functionally with all departments to ensure the smooth execution of the sales plan. (Marketing, Planning, Supply Chain, Despatch).
• Prepare and present regular sales forecasts, reports, and pipeline updates to senior management.
• Attend industry events, trade shows, and customer meetings as a brand ambassador.

Required Skills:

• Proven track record in B2B sales and account management, preferably in the food or FMCG sector.
• Strong negotiation and closing skills.
• Excellent communication and interpersonal abilities.
• Ability to analyse sales data and market insights to inform strategies.
• Highly organised with strong time-management skills.
• Proficient in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
• Strong problem-solving skills and ability to adapt in a fast-paced environment.

Preferred Qualifications:

• Bachelor's degree in Business, Marketing, Food Science, or a related field.
• 3-5 years of experience in sales or account management within the food industry or FMCG.
• Knowledge of food distribution channels (retail, foodservice, wholesale).
• Familiarity with food safety regulations and compliance standards.
• Experience working with cross-functional teams (e.g., R&D, operations, quality control).