Key Account Manager

SRG; Tipperary; On-site; EUR 45,000 - 65,000; Full time

Job summary

SRG in Ireland is seeking a proactive Account Manager to own a portfolio of key clients in the food sector. You will balance technical and commercial priorities, develop growth plans, and drive tender activity to secure strategic opportunities.

Based in Clonmel, Tipperary, or Cork, you will build trusted relationships, collaborate with cross-functional teams, and travel to client sites as needed to deliver exceptional outcomes and business growth.

Qualifications

• Proven track record in sales or account management.
• Strong communication and relationship-building skills.
• Commercial awareness with customer focus.
• Willingness to travel to customer sites.
• Experience leading tender submissions is a plus.

Responsibilities

• Build long-term partnerships with key customers and be their primary contact.
• Understand customer goals, challenges and future needs.
• Manage accounts from technical and commercial perspectives.
• Respond to quotations with timely, solution-focused support.
• Identify opportunities to grow existing accounts and develop new relationships.
• Lead and contribute to tender submissions for new opportunities.
• Develop and implement account growth strategies and business plans.
• Review pricing structures and lead commercial discussions and negotiations.
• Collaborate with technical, operational and commercial colleagues to deliver outcomes.
• Stay updated on industry trends, regulatory developments and market changes.

Skills

Sales

Account management

Customer relationships

Education

Scientific qualification or significant food industry experience

Tools

CRM software

Job description

Are you passionate about building strong client relationships, solving commercial challenges, and developing business opportunities within the food industry? This is an excellent opportunity to take ownership of a portfolio of key accounts while working alongside industry experts in a collaborative and supportive environment.

You'll play a central role in helping customers achieve their objectives, combining technical expertise with commercial insight to deliver meaningful value. This position offers variety, autonomy, professional development, and the chance to influence both customer outcomes and business growth.

This role is ideally suited to someone based in Clonmel, Tipperary, or Cork.

What You'll Gain

• The opportunity to become a trusted advisor to leading organisations within the food sector
• A varied role combining relationship management, business development, technical collaboration, and commercial strategy
• Exposure to both local and international business opportunities
• The chance to work closely with experienced colleagues across multiple disciplines and locations
• Direct involvement in strategic account planning and major tender opportunities
• Leadership experience through mentoring and supporting junior team members
• Significant scope to develop your commercial, technical, and negotiation skills
• A role where your ideas, initiative, and customer focus can directly influence business success

What You'll Be Doing

• Building long-term partnerships with key customers and becoming their primary point of contact
• Developing a deep understanding of customer goals, challenges, and future requirements
• Managing customer accounts from both a technical and commercial perspective
• Responding to quotation requests and providing timely, solution-focused support
• Identifying opportunities to grow existing accounts and develop new business relationships
• Leading and contributing to tender submissions for new opportunities
• Developing and implementing account growth strategies and business development plans
• Reviewing pricing structures and leading commercial discussions and negotiations
• Collaborating with technical, operational, and commercial colleagues to deliver excellent customer outcomes
• Keeping up to date with industry trends, regulatory developments, and market changes
• Contributing to sales performance objectives and supporting wider business growth initiative
• Working with international colleagues on strategic and global customer opportunities
• Coaching and mentoring junior members of the account management team

What Will Help You Succeed

• A scientific qualification or significant experience within the food industry
• A proven track record in sales, account management, or customer relationship management
• Strong communication and relationship-building skills
• Confidence in presenting ideas, influencing decisions, and negotiating effectively
• Commercial awareness combined with a customer-focused mindset
• Strong organisational skills and attention to detail
• A proactive, curious, and solution-oriented approach
• The drive and resilience to identify and convert new opportunities
• Good IT skills and confidence working with business systems and data
• Previous people management or mentoring experience would be beneficial
• Willingness to travel to customer and operational locations as required

Who You'll Be

You enjoy building trusted relationships, understand how to balance technical and commercial priorities, and are motivated by helping customers succeed. You're naturally curious, highly organised, and comfortable taking ownership of challenges from initial opportunity through to successful delivery. Most importantly, you're looking for a role where you can make a meaningful impact while continuing to develop your career.