Junior Account Manager: Client Relations & Growth

CCS Cleaning; Dublin; Hybrid; EUR 28,000 - 38,000; Full time

Job summary

CCS Cleaning in Ireland is seeking a motivated Junior Account Manager to support client relationships and work closely with operations teams. You will be the go-to for day-to-day client inquiries, coordinate with internal teams and help ensure high levels of service.

This role is ideal for someone early in their career who wants hands-on account management experience in a fast-paced, international organisation, with exposure to multiple sectors.

Qualifications

• Some experience in a customer-facing, administrative, commercial or coordination role.
• Strong communication and interpersonal skills.
• Good organisational and time-management skills.
• A proactive and hands-on approach.
• Ability to manage multiple tasks and priorities.
• A problem-solving mindset.
• Confidence working with different teams and stakeholders.
• A professional and client-focused approach.
• Experience within cleaning, facilities management, hospitality or retail would be an advantage, but is not essential.

Responsibilities

• Support the management of existing client relationships.
• Act as a point of contact for clients and respond to day-to-day questions and requests.
• Build positive and professional relationships with clients and internal stakeholders.
• Work closely with operational teams to ensure client requirements are understood and followed up.
• Support client meetings and follow up on agreed actions.
• Help monitor client satisfaction and identify areas where support or improvements may be needed.
• Assist with resolving client queries and issues in a professional and timely manner.
• Support account administration, reporting and the maintenance of client information.

Skills

Customer-facing experience

Communication skills

Organisational skills

Time management

Proactive mindset

Multitasking

Problem solving

Stakeholder collaboration

Client-focused approach

Job description

CCS Cleaning in Ireland is seeking a motivated Junior Account Manager to support client relationships and work closely with operations teams. You will be the go-to for day-to-day client inquiries, coordinate with internal teams and help ensure high levels of service.

This role is ideal for someone early in their career who wants hands-on account management experience in a fast-paced, international organisation, with exposure to multiple sectors.