Senior Account Manager

GS Healthcare; Cavan; On-site; EUR 40,000 - 60,000; Full time

Job summary

GS Healthcare in Ireland is seeking a Senior Account Manager to lead key client relationships and oversee day-to-day coordination of our staffing services. Reporting to the Managing Director, you will work closely with our Recruitment, Compliance and Finance teams to ensure a reliable and responsive service for clients and agency employees.

You will be responsible for coordinating staffing requirements, supporting payroll operations, and driving continuous improvements in service delivery while

Qualifications

• Experience in client account management or staffing operations.
• Strong communication and relationship management skills.
• Healthcare staffing or recruitment experience is advantageous.

Responsibilities

• Manage key client accounts, building strong working relationships and maintaining service standards.
• Act as the main point of contact for client queries, service requirements and operational issues.
• Coordinate with Recruitment and Compliance to support staffing requirements and employee start dates.
• Support agency employees and oversee the resolution of payroll and employment-related queries.
• Work with Finance to resolve timesheet and payroll discrepancies.
• Monitor service delivery, follow up on outstanding actions and provide regular updates to management.
• Maintain accurate records and identify opportunities to improve day-to-day processes.

Skills

Account management

Staffing operations

Communication

Organization

Relationship management

Problem-solving

Attention to detail

Job description

GS Healthcare provides staffing and recruitment services to healthcare and social care providers across Ireland.

We are seeking a Senior Account Manager to manage key client relationships and oversee the day-to-day coordination of our staffing services.

Reporting to the Managing Director, you will work closely with our Recruitment, Compliance and Finance teams to ensure a reliable and responsive service for clients and agency employees.

Key responsibilities

• Manage key client accounts, building strong working relationships and maintaining service standards.
• Act as the main point of contact for client queries, service requirements and operational issues.
• Coordinate with Recruitment and Compliance to support staffing requirements and employee start dates.
• Support agency employees and oversee the resolution of payroll and employment-related queries.
• Work with Finance to resolve timesheet and payroll discrepancies.
• Monitor service delivery, follow up on outstanding actions and provide regular updates to management.
• Maintain accurate records and identify opportunities to improve day-to-day processes.

About you

• Experience in client account management, staffing operations or a similar role.
• Strong communication, organisation and relationship management skills.
• The ability to manage competing priorities and take ownership of issues.
• Good attention to detail and a practical approach to problem-solving.
• Experience within healthcare staffing or recruitment would be an advantage.