Junior Account Manager | CCS1258

CCS Cleaning; Dublin; Hybrid; EUR 28,000 - 38,000; Full time

Job summary

CCS Cleaning in Ireland is seeking a motivated Junior Account Manager to support client relationships and work closely with operations teams. You will be the go-to for day-to-day client inquiries, coordinate with internal teams and help ensure high levels of service.

This role is ideal for someone early in their career who wants hands-on account management experience in a fast-paced, international organisation, with exposure to multiple sectors.

Qualifications

• Some experience in a customer-facing, administrative, commercial or coordination role.
• Strong communication and interpersonal skills.
• Good organisational and time-management skills.
• A proactive and hands-on approach.
• Ability to manage multiple tasks and priorities.
• A problem-solving mindset.
• Confidence working with different teams and stakeholders.
• A professional and client-focused approach.
• Experience within cleaning, facilities management, hospitality or retail would be an advantage, but is not essential.

Responsibilities

• Support the management of existing client relationships.
• Act as a point of contact for clients and respond to day-to-day questions and requests.
• Build positive and professional relationships with clients and internal stakeholders.
• Work closely with operational teams to ensure client requirements are understood and followed up.
• Support client meetings and follow up on agreed actions.
• Help monitor client satisfaction and identify areas where support or improvements may be needed.
• Assist with resolving client queries and issues in a professional and timely manner.
• Support account administration, reporting and the maintenance of client information.

Skills

Customer-facing experience

Communication skills

Organisational skills

Time management

Proactive mindset

Multitasking

Problem solving

Stakeholder collaboration

Client-focused approach

Job description

• Language: Fluent English (German or Polish is an advantage)

CCS Cleaning is looking for a motivated and commercially minded Junior Account Manager to join the team.

This role is ideal for someone at an early stage of their career who has strong communication and organisational skills and is interested in working closely with clients and operational teams.

As Junior Account Manager, you will support the management of client relationships and help ensure that our clients receive a high level of service. You will work closely with internal teams, support day-to-day client communication and assist with resolving queries and coordinating activities across the business.

Our Mission

Established in 1966, CCS has been in the cleaning business for over 50 years. We are a diverse team of 2,000+ colleagues across 8 European countries. Every day, we deliver industry-leading cleaning services to our customers. Our loyal and growing client base trusts CCS to provide professional and outstanding cleaning results.

Key Responsibilities

• Support the management of existing client relationships.
• Act as a point of contact for clients and respond to day-to-day questions and requests.
• Build positive and professional relationships with clients and internal stakeholders.
• Work closely with operational teams to ensure client requirements are understood and followed up.
• Support client meetings and follow up on agreed actions.
• Help monitor client satisfaction and identify areas where support or improvements may be needed.
• Assist with resolving client queries and issues in a professional and timely manner.
• Support account administration, reporting and the maintenance of client information.

Qualifications & Skills

• Some experience in a customer-facing, administrative, commercial or coordination role.
• Strong communication and interpersonal skills.
• Good organisational and time-management skills.
• A proactive and hands-on approach.
• The ability to manage multiple tasks and priorities.
• A problem-solving mindset.
• Confidence working with different teams and stakeholders.
• A professional and client-focused approach.

Experience within cleaning, facilities management, hospitality or retail would be an advantage, but is not essential.

What You’ll Gain

• Hands-on experience within Account Management and client relationships.
• The opportunity to work closely with clients and operational teams.
• A fast-paced and varied working environment.
• The opportunity to gain experience within an international organisation.

Interested?

If you are looking for an opportunity to gain practical Account Management experience and enjoy working with clients and different stakeholders, we would like to hear from you.