Hungarian Quality Reviewer - Content Moderation (Dublin)

TP group; Dublin; Presencial; EUR 36.000 - 49.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare insurance

Death in service

Annual leave 20 days + 10 days bank ho

4% pension

Bonus (non contractual)

Descripción de la vacante

Teleperformance in Dublin City Centre is hiring a Multi Channel Quality Expert Reviewer (Hungarian speaker) for a full-time, onsite role. The position requires previous content moderator experience and involves 40 hours per week across shifts from 7am to 10pm.

The role includes on-site training for 4 weeks, background/criminal/credit checks, and a short probationary period. You will review client workflows, perform ID checks, and handle escalations in a risk-focused environment.

Formación

• Experience as a content moderator is required.
• Right to work in Ireland and background/credit checks apply.
• Role is fully onsite in Dublin city centre and involves 40-hour weeks.

Responsabilidades

• Support quality review of client workflows including content moderation, ID review, and escalations.
• Cover HERO and DOI areas in GRO focus and ensure policy alignment.
• Adhere to training and operational guidelines while maintaining cultural/context awareness.

Conocimientos

Content Moderation

Critical Thinking

Communication

Collaboration

Emotional Intelligence

Open-Mindedness

Process Excellence

Entrepreneurship

Descripción del empleo

Teleperformance in Dublin City Centre is hiring a Multi Channel Quality Expert Reviewer (Hungarian speaker) for a full-time, onsite role. The position requires previous content moderator experience and involves 40 hours per week across shifts from 7am to 10pm.

The role includes on-site training for 4 weeks, background/criminal/credit checks, and a short probationary period. You will review client workflows, perform ID checks, and handle escalations in a risk-focused environment.