IT Project Manager

Circet; Clondalkin; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Circet is seeking an IT Project Manager / Business Analyst to join our Dublin-based hybrid team. The role spans the project lifecycle, translating strategic objectives into actionable requirements and ensuring systems align with programme milestones.

The candidate should have at least 3 years in IT environments ( Telecom/utilities a plus) and be comfortable working with field operations and central functions. Travel may be required.

Qualifications

• Proven experience in business analysis, operations analysis, or programme delivery support.
• Strong knowledge of business analysis tools and methods (e.g. process mapping, gap analysis, requirements traceability).
• Ability to operate confidently in hybrid Agile environments and work alongside both business and technical stakeholders.
• Excellent written and verbal communication skills with focus on structure, clarity and delivery.
• Comfortable working across jurisdictions and with geographically distributed teams; ability to travel.

Responsibilities

• Clarify the business needs, objectives and definition of done for the business with an ability to refine the problem statement without solutioning.
• Understand both the IT context and the business value it delivers (workflow, systems, constraints, KPIs) to identify areas for improvement.
• Produce solution proposals with measurable value, risk review and fit within technology and deadline or budget constraints.
• Plan and drive workshops to regroup business needs, end-user value, KPIs, and non-functional requirements from stakeholders.
• Produce clear, structured artefacts: requirement specs, user stories, use cases, acceptance criteria, process maps, and business cases.
• Work with IT colleagues’ teams to validate that solutions meet requirements; support test planning, UAT and issue resolution.
• Help plan and manage scope change: handover training, comms, adoption and post-implementation review to confirm value and scope delivery.
• Facilitation and Collaboration: Lead workshops, elicit feedback, and mediate discussions.

Skills

Business analysis

Stakeholder management

Agile methods

Communication

Requirements elicitation

Job description

Role: IT Project Manager / Business Analyst

Location: Dublin Hybrid

Reporting To: ITProgramme Director –Central Services

Circet is a leading network services provider delivering end?to?end telecoms, data centre infrastructure and power solutions for major operators across the UK and Ireland. Combining engineering expertise with large?scale deployment capability. As part of Europe’s number one telecom network service provider, our teams work on high?impact programmes that bridge the digital divide and shape the future of high?speed connectivity.

We are seeking to hire a Business Analyst/Project Manager - someone who is comfortable in all elements of the project lifecycle and thrives on helping business teams to deliver value.

The ideal candidate should have at least 3 years of experience, ideally in an IT environment and if possible, with Telecom and/or utilities sector but strong candidates from other industries will be considered. They should have proven experience in delivering complex projects from specification to implementation and can work confidently with both field operations teams and central corporate functions.

Working closely with the central IT Programme team, this role will play a critical part in helping the business to identify opportunities for improvement, translating strategic objectives into actionable requirements, supporting operational readiness, and ensuring systems and processes are aligned to programme milestones.

Key Responsibilities

Process and Businessneeds

• Clarify the business needs, objectives and definition of done for the business with an ability to refine the problem statement without solutioning.
• Ability to understand both the IT context and the business value it delivers (workflow, systems, constraints, KPIs) to proactively identify areas for improvement
• Ability to produce solution proposals with measurable value, risk review and fit within technology and deadline or budget constraints

Produce requirements and Scoping

• Adaptability and Learning Agility: Quickly grasp new concepts from both business and tech perspectives.
• Plan and drive workshops to regroup business needs, end-user value, KPIs, and non?functional requirements from all relevant stakeholders.
• Produce clear, structured artefacts: requirement specs, user stories, use cases, acceptance criteria, process maps, and business cases.

Support delivery, testing and change

• Work with IT colleagues’ teams to validate that solutions meet requirements; support test planning, UAT and issue resolution.
• Help plan and manage scope change: handover training, comms, adoption and post?implementation review to confirm value and scope delivery

Communication delivery

• Active Listening and Empathy: Understand the pain points, priorities and language of both sides. Operations in terms of efficiency and user experience or IT in terms of feasibility and scalability.
• Facilitation and Collaboration: Lead workshops, elicit feedback, and mediate discussions.
• Analytical Thinking: Break down problems logically, identify root causes, and map business processes to technical solutions

Required Skills and Experience

Essential

• Proven experience in business analysis, operations analysis, or programme delivery support,
• Strong knowledge of business analysis tools and methods (e.g. process mapping, gap analysis, requirements traceability)
• Ability to operate confidently in hybrid Agile environments and work alongside both business and technical stakeholders
• Excellent written and verbal communication skills, with a strong focus on structure, clarity, and delivery support
• Comfortable working across jurisdictions and with geographically distributed teams and ability to travel.

Beneficial

• Experience in data centres, IT or technology
• Experience supporting platform implementations (e.g. CRM, PSA, ESG reporting tools, or similar enterprise systems)
• Certifications such as Prince, PMPetc.