Investor Services Associate: TA & AML/KYC Ops

Alchelyst; Wexford; Remote; EUR 45,000 - 60,000; Full time

Job summary

Alchelyst is seeking an Investor Services Associate to join the Transfer Agency team in Wexford. You will cover end-to-end investor services operations across alternative investment fund structures, including onboarding, AML/KYC, dealing, cash processing, reconciliations and investor reporting, ensuring accuracy and on-time delivery.

The role requires 3+ years in investor services within a regulated financial services environment, with strong data quality focus, regulatory knowledge, and

Qualifications

• Bachelor's degree or equivalent with 3+ years TA / Investor Services experience in a regulated financial services environment.
• Strong operational knowledge of investor onboarding, AML/KYC, dealing, cash processing, reconciliations, and investor reporting.
• Experience with transfer agency platforms and a strong focus on data quality and controls.
• Working knowledge of AML/CFT requirements and regulatory expectations for investor services.
• Ability to work independently, manage daily workloads, and prioritize in a deadline-driven environment.
• Strong written and verbal communication skills.
• Detail-oriented, risk-aware, and comfortable in a hands-on, transaction-focused role.

Responsibilities

• Execute and control daily transfer agency (TA) activities: investor onboarding, AML/KYC reviews, subscriptions, redemptions, switches, payment processing, cash and bank reconciliations, and investor record maintenance.
• Ensure tasks meet cut-off times, procedures, and service-level agreements (SLAs) with a focus on accuracy and completeness.
• Investigate and resolve operational issues, discrepancies, and client queries, escalating when needed.
• Work within Alchelyst's global operating model, collaborating with colleagues across locations and time zones, including handovers and shared processes, to ensure timely, accurate deliverables.
• Perform and review AML/KYC due diligence in line with applicable anti-money laundering and counter-terrorist financing (AML/CFT) laws and regulations, sanctions requirements and internal policies.
• Maintain complete, up-to-date documentation within TA systems.
• Support ongoing monitoring and remediation actions.
• Apply a strong control mindset, including four-eyes checks, validation controls, and reconciliations.
• Identify operational errors, breaches, or process gaps and support corrective actions.
• Support the maintenance of written procedures and adherence to documented workflows.
• Operate and maintain transfer agency and investor record-keeping systems, ensuring data accuracy and integrity.
• Act as an operational point of contact for internal stakeholders, fund administrators, custodians, and other service providers.
• Respond to client and investor queries relating to transactions, documentation, and reporting.
• Assist in preparing operational metrics, including transaction volumes, AML/KYC statuses, reconciliations, and issue tracking.
• Support periodic reporting required by internal management, compliance, or clients.

Skills

Investor services experience

Communication skills

Attention to detail

Independent work

Regulatory mindset

Time management

Education

Bachelor's degree

Tools

Transfer agency platforms

Job description

Alchelyst is seeking an Investor Services Associate to join the Transfer Agency team in Wexford. You will cover end-to-end investor services operations across alternative investment fund structures, including onboarding, AML/KYC, dealing, cash processing, reconciliations and investor reporting, ensuring accuracy and on-time delivery.

The role requires 3+ years in investor services within a regulated financial services environment, with strong data quality focus, regulatory knowledge, and